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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...



Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




Download AdwCleaner by Xplode onto your Desktop.

  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts. (re-enable when done)
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.




Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!




Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs....

Let me see those logs in your reply...


Thank you,



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Malwarebytes Anti-Malware

Scan Date: 2/10/2016
Scan Time: 3:04 PM
Administrator: Yes

Malware Database: v2016.02.10.07
Rootkit Database: v2016.02.08.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: John

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 384596
Time Elapsed: 23 min, 17 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)



# AdwCleaner v5.033 - Logfile created 10/02/2016 at 15:35:41
# Updated 07/02/2016 by Xplode
# Database : 2016-02-07.2 [server]
# Operating system : Windows 10 Home  (x64)
# Username : John - HOME
# Running from : C:\Users\John\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\chphlpgkkbolifaimnlloiipkdnihall
[-] Folder Deleted : C:\Users\John\Favorites\StumbleUpon
[!] Folder Not Deleted : C:\Users\John\Favorites\StumbleUpon

***** [ Files ] *****

[-] File Deleted : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

[-] [C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Web Data] [search Provider] Deleted : aol.com
[-] [C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Web Data] [search Provider] Deleted : ask.com
[-] [C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : chphlpgkkbolifaimnlloiipkdnihall


:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1417 bytes] ##########

Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 10 Home x64
Ran by John (Administrator) on Wed 02/10/2016 at 15:42:16.74

File System: 2

Successfully deleted: C:\ProgramData\Start Menu\Programs\search.lnk (Shortcut)
Successfully deleted: C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\5srkph2w.default\extensions\trash (Folder)

Deleted the following from C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\5srkph2w.default\prefs.js
user_pref(browser.urlbar.suggest.searches, true);

Registry: 0

Scan was completed on Wed 02/10/2016 at 15:45:20.57
End of JRT log




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Thanks for those logs, continue as follows:


Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.




Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page)

  • The file will be randomly named
  • Reboot to safe mode <<<<<------------ http://www.computerhope.com/issues/chsafe.htm
  • Run Dr Web
  • Tick the I agree box and select continue
  • Click select objects for scanning


  • Tick all boxes as shown
  • Click the wrench and select automatically apply actions to threats


  • Press start scan
  • The scan will now commence


  • Once the scan has finished click open report <<<--- Do not miss this step


  • A notepad will open
  • Select File > Save as..
  • Save it to your desktop

This log will be excessive,  Please attach it to your next reply…

Let me see those logs, also give an update on any remaining issues or concerns....


Thank you,




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Fix result of Farbar Recovery Scan Tool (x64) Version:07-02-2016
Ran by John (2016-02-11 12:50:11) Run:1
Running from C:\Users\John\Desktop
Loaded Profiles: John (Available Profiles: John & Guest)
Boot Mode: Normal

fixlist content:
AlternateDataStreams: C:\Coreinfo.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\difx64.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\DPTopologyApp.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\DPTopologyAppv2_0.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\GfxUIEx.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Gfxv2_0.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Gfxv4_0.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxCUIService.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxEM.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxext.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxHK.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxSDK.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\igfxTray.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\IntelCpHDCPSvc.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\IntelWiDiUMS64.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\usbaaplrc.dll:$CmdTcID
AlternateDataStreams: C:\WINDOWS\SysWOW64\igc32.dll:$CmdTcID
AlternateDataStreams: C:\WINDOWS\SysWOW64\IntelCpHeciSvc.exe:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\BazisVirtualCDBus.sys:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\monectdevices.sys:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\stwrt64.sys:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\usbaapl64.sys:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\VBoxUSB.sys:$CmdTcID
AlternateDataStreams: C:\WINDOWS\system32\Drivers\wdcsam64.sys:$CmdTcID
AlternateDataStreams: C:\Users\Guest\Desktop\CopyComplete.wav:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Desktop\DVR+ Lister (v15.7.3).zip:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Desktop\DVR+ Lister - Help.chm:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Desktop\NoMatch.wav:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Desktop\ReadMe.txt:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Desktop\REI_DataObtained.wav:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Downloads\Download 2.4.2.rtf:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Downloads\Ext2Fsd-0.62.exe:$CmdTcID
AlternateDataStreams: C:\Users\Guest\Downloads\Ext2Fsd-0.62.exe:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Downloads\SandboxieInstall.exe:$CmdTcID
AlternateDataStreams: C:\Users\Guest\Downloads\SandboxieInstall.exe:$CmdZnID
AlternateDataStreams: C:\Users\Guest\Downloads\smplayer-$CmdTcID
AlternateDataStreams: C:\Users\Guest\Downloads\smplayer-$CmdZnID
AlternateDataStreams: C:\Users\Guest\Downloads\vlc-2.2.1-win32.exe:$CmdTcID
AlternateDataStreams: C:\Users\Guest\Downloads\vlc-2.2.1-win32.exe:$CmdZnID
AlternateDataStreams: C:\Users\John\Desktop\AudioExtractor.exe:$CmdTcID
AlternateDataStreams: C:\Users\John\Desktop\ffmpeg.exe:$CmdTcID
AlternateDataStreams: C:\Users\John\Desktop\~WRL0005.tmp:$CmdTcID
AlternateDataStreams: C:\Users\John\Desktop\~WRL0005.tmp:$CmdZnID
AlternateDataStreams: C:\Users\John\Documents\Adblock Plus-1.2.1.apk:$CmdZnID
AlternateDataStreams: C:\Users\John\Documents\NEW EVENT SOURCE CARDS-INFO.docx:$CmdTcID
AlternateDataStreams: C:\Users\John\Documents\NEW EVENT SOURCE CARDS-INFO.docx:$CmdZnID
AlternateDataStreams: C:\Users\John\Documents\NEW MASTER CARD LIST 9-5-15.docx:$CmdTcID
AlternateDataStreams: C:\Users\John\Documents\NEW MASTER CARD LIST 9-5-15.docx:$CmdZnID
AlternateDataStreams: C:\Users\John\Documents\old MASTER CARD LIST(1).docx:$CmdTcID
AlternateDataStreams: C:\Users\John\Documents\old MASTER CARD LIST(1).docx:$CmdZnID
AlternateDataStreams: C:\Users\John\Documents\runsikulix.cmd:$CmdTcID


Restore point was successfully created.
Processes closed successfully.
C:\Users\John\AppData\Local\Temp\dllnt_dump.dll => moved successfully
C:\Users\John\AppData\Local\Temp\proxy_vole4728576264480405834.dll => moved successfully
C:\Users\John\AppData\Local\Temp\proxy_vole5547860252470071742.dll => moved successfully
C:\Users\John\AppData\Local\Temp\proxy_vole685809959551904471.dll => moved successfully
C:\Users\John\AppData\Local\Temp\sqlite3.dll => moved successfully
C:\Coreinfo.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\difx64.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\DPTopologyApp.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\DPTopologyAppv2_0.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\GfxUIEx.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Gfxv2_0.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Gfxv4_0.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxCUIService.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxEM.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxext.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxHK.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxSDK.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\igfxTray.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\IntelCpHDCPSvc.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\IntelWiDiUMS64.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\usbaaplrc.dll => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\SysWOW64\igc32.dll => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\SysWOW64\IntelCpHeciSvc.exe => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\BazisVirtualCDBus.sys => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\monectdevices.sys => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\stwrt64.sys => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\usbaapl64.sys => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\VBoxUSB.sys => ":$CmdTcID" ADS removed successfully.
C:\WINDOWS\system32\Drivers\wdcsam64.sys => ":$CmdTcID" ADS removed successfully.
C:\Users\Guest\Desktop\CopyComplete.wav => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Desktop\DVR+ Lister (v15.7.3).zip => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Desktop\DVR+ Lister - Help.chm => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Desktop\NoMatch.wav => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Desktop\ReadMe.txt => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Desktop\REI_DataObtained.wav => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Downloads\Download 2.4.2.rtf => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Downloads\Ext2Fsd-0.62.exe => ":$CmdTcID" ADS removed successfully.
C:\Users\Guest\Downloads\Ext2Fsd-0.62.exe => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Downloads\SandboxieInstall.exe => ":$CmdTcID" ADS removed successfully.
C:\Users\Guest\Downloads\SandboxieInstall.exe => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Downloads\smplayer- => ":$CmdTcID" ADS removed successfully.
C:\Users\Guest\Downloads\smplayer- => ":$CmdZnID" ADS removed successfully.
C:\Users\Guest\Downloads\vlc-2.2.1-win32.exe => ":$CmdTcID" ADS removed successfully.
C:\Users\Guest\Downloads\vlc-2.2.1-win32.exe => ":$CmdZnID" ADS removed successfully.
C:\Users\John\Desktop\AudioExtractor.exe => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Desktop\ffmpeg.exe => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Desktop\~WRL0005.tmp => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Desktop\~WRL0005.tmp => ":$CmdZnID" ADS removed successfully.
C:\Users\John\Documents\Adblock Plus-1.2.1.apk => ":$CmdZnID" ADS removed successfully.
C:\Users\John\Documents\NEW EVENT SOURCE CARDS-INFO.docx => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Documents\NEW EVENT SOURCE CARDS-INFO.docx => ":$CmdZnID" ADS removed successfully.
C:\Users\John\Documents\NEW MASTER CARD LIST 9-5-15.docx => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Documents\NEW MASTER CARD LIST 9-5-15.docx => ":$CmdZnID" ADS removed successfully.
C:\Users\John\Documents\old MASTER CARD LIST(1).docx => ":$CmdTcID" ADS removed successfully.
C:\Users\John\Documents\old MASTER CARD LIST(1).docx => ":$CmdZnID" ADS removed successfully.

========= AlternateDataStreams: C:\Users\John\Documents\runsikulix.$CmdTcID =========

'AlternateDataStreams:' is not recognized as an internal or external command,
operable program or batch file.

========= End of CMD: =========

EmptyTemp: => 3.5 GB temporary data Removed.

The system needed a reboot.

==== End of Fixlog 12:50:58 ====


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Excellent, run the following to clean up.....


Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

  • Remove disinfection tools
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…



Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin...  busy.gif

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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