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Hi guys

 

I treated myself to a brand new computer just last month. thought I had been careful with browsing habits after the demise of my last machine but it appears I am wrong - suddenly its slowed right down. some webpages take ages to load, can take a while even just going through windows folder when just before the weekend it was happening instanteously. I've done scans with malwarebytes and eset which have drawn a blank but the difference in my machine the last few days has me convinced there's something amiss.

 

I read the guidelines before posting but windows 10 told me the farbar program would harm my system , what should I do?

 

thanks in advance for your time

 

mark

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Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:


We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.

Limit your internet access to posting here, some infections just wait to steal typed-in passwords.

Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.

Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.

Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.

Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.

Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.

If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.


:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 



 

Please download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.

Only one of them will run on your system, that will be the right version.

 

  • Double-click to run it. When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


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51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
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Hey Eagle, thanks for the response. Here's the lo

 

 

 

 
Zoek.exe v5.0.0.1 Updated 31-December-2015
Tool run by markb on 10/02/2016 at 19:03:32.11.
Microsoft Windows 10 Home 10.0.10586  x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\markb\Desktop\zoek.exe [scan all users] [script inserted] 
 
==== System Restore Info ======================
 
10/02/2016 19:06:59 Zoek.exe System Restore Point Created Successfully.
 
==== Empty Folders Check ======================
 
C:\PROGRA~3\Comms deleted successfully
C:\PROGRA~3\Office2013 deleted successfully
C:\PROGRA~3\Shared Space deleted successfully
C:\PROGRA~3\SoftwareDistribution deleted successfully
C:\Users\markb\AppData\Local\ActiveSync deleted successfully
C:\Users\markb\AppData\Local\NetworkTiles deleted successfully
C:\Users\markb\AppData\Local\VirtualStore deleted successfully
 
==== Deleting CLSID Registry Keys ======================
 
 
==== Deleting CLSID Registry Values ======================
 
 
==== Deleting Services ======================
 
 
==== Batch Command(s) Run By Tool======================
 
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
==== Deleting Files \ Folders ======================
 
C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\WINDOWS\wininit.ini deleted
 
==== Chromium Look ======================
 
 
==== Set IE to Default ======================
 
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU
 
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"
 
==== All HKLM and HKCU SearchScopes ======================
 
HKLM\SearchScopes "DefaultScope"="{D56255A1-45FB-4AA3-A194-98938C093ED3}"
HKLM\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKLM\SearchScopes\{D56255A1-45FB-4AA3-A194-98938C093ED3} - http://www.bing.com/search?q={searchTerms}&form=PRLNC1&src=IE11TR&pc=LCTE
HKLM\Wow6432Node\SearchScopes "DefaultScope"="{D56255A1-45FB-4AA3-A194-98938C093ED3}"
HKLM\Wow6432Node\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKLM\Wow6432Node\SearchScopes\{D56255A1-45FB-4AA3-A194-98938C093ED3} - http://www.bing.com/search?q={searchTerms}&form=PRLNC1&src=IE11TR&pc=LCTE
HKCU\SearchScopes "DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"
HKCU\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66} - http://www.google.com/search?q={searchTerms}
HKCU\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
 
==== Empty IE Cache ======================
 
C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\markb\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\markb\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\markb\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\markb\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
 
==== Empty FireFox Cache ======================
 
No FireFox Profiles found
 
==== Empty Chrome Cache ======================
 
C:\Users\markb\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
 
==== Empty All Flash Cache ======================
 
No Flash Cache Found
 
==== Empty All Java Cache ======================
 
No Java Cache Found
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=30 folders=31 30918698 bytes)
 
==== Empty Temp Folders ======================
 
C:\WINDOWS\Temp will be emptied at reboot
 
==== After Reboot ======================
 
==== Empty Temp Folders ======================
 
C:\WINDOWS\Temp successfully emptied
C:\Users\markb\AppData\Local\Temp successfully emptied
 
==== Empty Recycle Bin ======================
 
C:\$RECYCLE.BIN successfully emptied
 
==== EOF on 10/02/2016 at 20:23:01.09 ======================
 
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Okay.

 

FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please upload them into your next reply.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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