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Hi Edgardo,

I'm not sure if this will help you... however when Mine showed disabled and I could not start Protection...


...I had to manually stop and start the service again.

After this I restarted the application from my start menu.


Start> Run> Services.msc

->I believe it was MB3Service (open the properties and verify the service is located in the malware bytes directory)



Once the service had started I simply opened Malwarebytes Anti-ransomware and clicked Start Protection.

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I downloaded and installed the new version MBARW (on Windows 10 64bit)

After reboot MBARW is off


Click on "FIX NOW" and protection is on


I made several reboot and protection was always ON 


I played with start/stop protection command (yes, no one should play so)

I click stop to get protection  OFF, I click start to get protection ON, and so on sequentially four times

The fifth time I played MBARW hang (see the screenshot) 

Anti-Ransomware is disable and Your system is fully protected !! 



After this, I found no way to Fix. I had to reboot the system 


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Hello edgardo:

Please create the following files for developer analysis:

Create a ZIP file of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\

Create another ZIP file of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped files to your next reply.

Thank you.

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