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Hey everyone,

I ran Chameleon on a laptop andthe above error code, it then asked me if I wanted to Continue without scanning root-kits

My product is a Dell computer. Other forum posts suggest that it is down to an encrypted hard-drive?

I don't think I've ever encrypted it, I wouldn't know how to. How would I find out? And also, is it possible thar a virus or something has encrypted the laptop or something and preventing scanning of root-kits?

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Hello Rajisaac:

  • Please read the topic Diagnostic Logs and then individually ATTACH the 3 requested logs in your next reply to this thread only.
  • The 3 files, from Step 1, to be individually ATTACHED from your desktop are CheckResults.txt, FRST.txt and Addition.txt. Please do not Zip or Copy and Paste them into a reply. Please do not alter, any FRST categories as they are pre-configured for this forum.

Thank You.

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