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False positive - Office registry keys - prevents Word or Outlook from launching


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Last night I turned on my computer, and was unable to launch Outlook.  Word also refused to open.  When clicking on the shortcuts in the start menu, Windows gave me the "outlook.exe" could not be found, and gave me the option to browse for it.  I started to think somehow Office had been removed, but found no evidence of that in the EventViewer.  Eventually I came to the Anti-Ransomware window, looked in Quarantine, and found 3 registry keys that it had locked up.  

 

After restoring them, and rebooting, all is good and Office works again.  

Requested ZIP files are attached.

Malwarebytes Anti-Ransomware.zip

MBAMService logs.zip

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Please take the time to read our update post on Malwarebytes Anti-Ransomware and the False Positives issues. This post also goes into detail about what to expect for BETA 3 update which will fix a lot of the reported issues. Thanks!

 

Dealing with FPs and preparing for beta3:


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