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Restart issue

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Hello. I ran a scan today on my laptop (windows 10). After the scan, the program asked me to restart the computer.


Upon restarting, I came to the log in screen, with no wifi connection and it would not let me input in my password.


It then continued to reloop from a loading screen to the log in screen in an endless loop. Please help. Thank you


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Hello and Welcome to Malwarebytes

I am assuming that you ran a scan and items were detected, if that is the case then you will have to follow the instructions below to get it sorted out. Removing Malware is can cause issues such as yours as mentioned here: The complexity of finding, preventing, and cleanup from malware.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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