Jump to content

Conflict with Word 2013 - Cannot save files


Recommended Posts

After installing Malwarebytes Anti-Ransomeware I ran into the issue that I could no longer Save files in Word 2013. Everytime I try it gives me this error "The save failed due to out of memory or disk space".

I initially tried the methods only with registry tweaks, and unticking Missing References (but there were none), so then I started looking at recently installed software, and I just installed this program today.

Once i turned off active protection the issue went away....


I hope it will be fixed in the next release.


Link to post
Share on other sites

  • 2 weeks later...

Hello Gabriel and :welcome:

Please create the following files for developer analysis:

Create a ZIP file of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another ZIP file of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped files to your next reply.

Thank you.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.