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Trojan.Agent.Trace found and quarantined but am I clean?


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Whilst setting up a new computer yesterday, I installed Malwarebytes and ran the first scan. At this point I had not ownloaded anything suspicious, in fact I had downloaded hardly anything. The first Malwarebytes scan picked up Trojan.Agent.Trace in regedit.log which was quarantined. At this point the system was still running the trial version of Mcafee which was preinstalled on it. I've since removed that and have a trial of Kaspersky in the short term.


I'm curious if there is still anything else there and any help would be appreciated.












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They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
  warning.gif Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

51a612a8b27e2-Zoek.png Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

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Hi TwinHeadedEagle


Thank you for your quick response.


The contents of zoek-results are:


Zoek.exe v5.0.0.1 Updated 27-09-2015
Tool run by Nic on 24/01/2016 at 13:55:37.38.
Microsoft Windows 10 Home 10.0.10586  x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Nic\Desktop\zoek.exe [scan all users] [script inserted]

==== System Restore Info ======================

24/01/2016 13:56:43 Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~3\Comms deleted successfully
C:\PROGRA~3\SoftwareDistribution deleted successfully
C:\Users\Nic\AppData\Local\ActiveSync deleted successfully
C:\Users\Nic\AppData\Local\Adobe deleted successfully
C:\Users\Nic\AppData\Local\VirtualStore deleted successfully
C:\WINDOWS\serviceprofiles\Localservice\AppData\Local\NetworkTiles deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-903467184-831416585-413831478-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C} deleted successfully

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

==== FireFox Fix ======================

ProfilePath: C:\Users\Nic\AppData\Roaming\Mozilla\Firefox\Profiles\033ykj1v.default

user.js not found
---- Lines browser.startup.page removed from prefs.js ----
user_pref("browser.startup.page", 3);
---- FireFox user.js and prefs.js backups ----


==== Batch Command(s) Run By Tool======================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

==== Deleting Files \ Folders ======================

C:\Users\Public\Pokki deleted
C:\PROGRA~3\{2B89F58C-32F7-46EC-A448-AECDF1F22B7B} deleted
C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\windows\SysNative\Tasks\Avast SecureLine deleted
C:\windows\SysNative\Tasks\avast! SL Update deleted
C:\Users\Nic\AppData\Roaming\Mozilla\Firefox\Profiles\033ykj1v.default\jetpack deleted
C:\Users\Public\Desktop\eBay.lnk deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\Nic\AppData\Roaming\Mozilla\Firefox\Profiles\033ykj1v.default
user_pref("browser.startup.homepage", "www.google.co.uk");
user_pref("browser.search.defaultenginename", "Secure Search");
user_pref("browser.search.selectedEngine", "Secure Search");

==== Firefox Extensions Registry ======================

"light_plugin_D772DC8D6FAF43A29B25C4EBAA5AD1DE@kaspersky.com"="C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 16.0.0\FFExt\light_plugin_firefox" [23/01/2016 17:33]

==== Firefox Extensions ======================

ProfilePath: C:\Users\Nic\AppData\Roaming\Mozilla\Firefox\Profiles\033ykj1v.default
- Kaspersky Protection - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 16.0.0\FFExt\light_plugin_firefox
- English US Language Pack - %ProfilePath%\extensions\langpack-en-US@firefox.mozilla.org

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Nic\AppData\Roaming\Mozilla\Firefox\Profiles\033ykj1v.default
A107920551356DAEE665F0884F34D2D7    - C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_20_0_0_286.dll -    Shockwave Flash

==== Chromium Look ======================

eahebamiopdhefndnmappcihfajigkka - https://chrome.google.com/webstore/detail/eahebamiopdhefndnmappcihfajigkka[]

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://acer15.msn.com/?pc=ACTE"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://acer15.msn.com/?pc=ACTE"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"
{C3BFD506-B9BA-4578-8916-C9F5705439B0} Unknown  Url="Not_Found"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-903467184-831416585-413831478-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C3BFD506-B9BA-4578-8916-C9F5705439B0} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{C3BFD506-B9BA-4578-8916-C9F5705439B0} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C3BFD506-B9BA-4578-8916-C9F5705439B0} deleted successfully

==== Deleting CLSID Registry Values ======================

==== Empty IE Cache ======================

C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Nic\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Nic\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Nic\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Nic\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Nic\AppData\Local\Mozilla\Firefox\Profiles\033ykj1v.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

No Chrome User Data found

==== Empty All Flash Cache ======================

No Flash Cache Found

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=40 folders=31 21492826 bytes)

==== Empty Temp Folders ======================

C:\WINDOWS\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\WINDOWS\Temp successfully emptied
C:\Users\Nic\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on 24/01/2016 at 14:15:12.85 ======================





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  • 3 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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