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tradeadexchange.com redirect


sebhor
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Hello,

 

I need help at removing tradeadexchange.com redirection. It seems to be blocked in google chrome and opera (extensions privacy badger, ublock origin), but affects other browsers like steam and arc browser. I click on a link and it tries to redirect to tradeadexchange.com. Happens not every time. Usually two times, then it stops for a time. Malwarebytes can't find anything. I manipulated my hosts file for this domain to 127.0.0.1 . Seems to work because in steam browser it says that it cannot connect.

 

  • Windows 10 Pro (x64)
  • Malwarebytes no results
  • tradeadexchange
  • added rule in hosts file for tradeadexchange.com

 

with kind regards

 

Sebastian

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  • Root Admin

Hello and :welcome:

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.

If there is anything that you do not understand kindly ask before proceeding.

If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)
STEP 0

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes

so that your normal security software can then run and clean your computer of infections.

When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies

that stop us from using certain tools. When finished it will display a log file that shows the processes that were

terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot

your computer as any malware processes that are configured to start automatically will just be started again.

Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
STEP 02

Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below please see the following: MBAM Clean Removal Process 2x

When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link

Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.

Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

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  1. executed rkill
  2. no reboot
  3. installed erunt
  4. no reboot
  5. created backup of registry
  6. no reboot
  7. Threat Scan

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 17-Jan-16
Scan Time: 11:32
Logfile: 
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.01.17.01
Rootkit Database: v2016.01.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: Sebastian
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 367672
Time Elapsed: 6 min, 23 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

Rkill.txt

malwarebytes_log.txt

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  • Root Admin

Great, thanks. Please go ahead and run through the following steps and post back the logs when ready.

STEP 04

Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus
STEP 05

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
STEP 06

Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link

Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found

Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

STEP 07

button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.
STEP 08

Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
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  • Root Admin

Please visit each of the following sites and lets reset all of your browsers back to defaults to prevent unexpected issues.

If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer

How to reset Internet Explorer settings

Firefox

Click on Help / Troubleshooting Information then click on the Reset Firefox button.

Chrome

Start by disabling Sync

How To Delete Your Google Chrome Browser Sync Data

Chrome - Reset browser settings

If that fails then Uninstall Google Chrome and do not reinstall until sure the system is clean.

Then remove the entry in your HOSTS file and restart the computer and let me know if the redirect is gone now.

Thanks

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Hi,

 

resetted Internet Explorer. As asked of the program, I did a restart.

 

Never used the sync feature in Chrome or any other browser. Deleted the whole profile (where it says "allow guest profile and such) and did a reset in google chrome. Didn't work. Uninstalled chrome.

I wanted to uninstall Opera Stable 34.0.2036.25, but the uninstall routine doesn't work. The browser is starting. Set Internet Explorer to default browser. What is with the Edge Browser?

 

Removed my entries from the HOSTS file. Now the redirect goes through and shows me some nice crap. ;-)

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  • Root Admin

Are you using a Steam Browser? Typically either AdwCleaner or a Browser Reset catches and fixes most of these. Let me have you try the following.

Please download the correct version of SystemLook for your computer and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

SystemLook 32-bit x86 | or | SystemLook 64-bit x64

  • If using Windows XP just double click on SystemLook.exe to run it.
  • For all other versions of Windows, right click over SystemLook.exe or SystemLook_x64.exe and choose Run as administrator to run it
  • Copy the contents of the following code box into the main text field - including the colon characters.

    :filefind*tradeadexchange*:folderfind*tradeadexchange*:regfindtradeadexchange
  • Click the Look button to start the scan
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  • Note: The log can also be found on your Desktop named SystemLook.txt
Then run FRST again and place a check mark in the Additions.txt check box and post back both logs as attachments and we'll take another look

Thanks

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I'm using the steam browser just for steam related things (browsing discussions, store, etc.). I first discovered the "redirect" there, because the steam browser has no adblock feature/extension/plugin. My default browser is google chrome (before the uninstall).

 

I did all the things. Logs attached.

 

There is a new version of adwcleaner. Shall I upgrade to v5.030, scan and post the log?

SystemLook_2016.01.18.txt

FRST_2016.01.18..txt

Addition_2016.01.18.txt

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  • Root Admin

As I said this is normally found and removed pretty easily.

Let me have you run the following and reboot. Make a new System Restore Point first.

51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

    createsrpoint;autoclean;emptyclsid;emptyalltemp;iedefaults;ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
  • Upload it in your next reply.

    Next, see the following for resetting Microsoft Edge

    http://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10

    AdwCleaner, JRT, and MBAM are all aware of this redirect and should remove it (unless maybe some other security app is blocking or restoring it)

    Thanks

Then go ahead and update AdwCleaner and run it again too using the clean button if it finds anything.
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Executed ZOEK, results attached.

 

AdwCleaner found to registry entries, removed them.

 

The interesting part was when I tried to follow the instructions to "reset" the Edge Browser. I was rebooting into safe mode with network and without doing anything after I logged in Windows 10 showed me this (see screenshot). I followed all the instructions. The problem is still there.

zoek-results.txt

AdwCleanerC2.txt

post-197976-0-62975500-1453196723_thumb.

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I send you the captures via PM attachment.

 

I tried to force this redirect. I open ArcOSBrowser. It is some kind of Games Browser from Perfect World Entertainment. I click on a game. Star Trek Online. This launches an Game Launcher. I click launch to start the game and a window opens: Edge Browser with the tradeadexchange redirect. My bad error: Didn't close Malwarebytes Anti-Malware. It blocked the redirect. Tried another time without mbam. Didn't happen.

But it also can happen if I try browsing links in the ArcOSBrowser. Well, this time it did not.

 

The steam browser is based on webkit, like the new opera and chrome. I start the steam browser, right click on the tray icon, choose "store". The browser opens with the store front page. I click on a game. A second window pops up and shows me the redirect. But this time it uses the steam browser.

 

 

ArcOSBrowser -> redirect opens default Browser (before chrome uninstall it was chrome and uBlock Origin blocked the redirect), Internet Explorer and Egde let it work its charm.

 

Steam Browser -> redirect opens a new steam window (like chrome... chrome opens a new process for every tab, steam behaves the same)

 

 

Usually the redirect happens two or three times and after that it is quiet for a few hours. Therefore, it is not easy to force it.

 

I DID NOT see the redirect on its own. I mean browsing with the default browser without ArcOSBrowser or steam browser. Yet.

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  • 2 weeks later...
  • Root Admin

Hi sebhor

As it's now been a few days and I assume it has not returned let me go ahead and give you a final cleanup speech. Please note that most is general in nature and that you're running Windows 10 so take that into consideration when reading information.

At this time there are no more signs of an infection on your system.

However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.

They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot
Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

If there are any other left over Folders, Files, Logs then you can delete them on your own.

Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.

How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP

As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers

How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.

Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.
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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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