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Infected Laptop?


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Hello, I believe I have an infected laptop. Everything is very slow at loading now, my laptop is turning on by itself in the mornings, and Windows is constantly bothering me about updates when I've already updated.  All of this started happening when my little brother downloaded some cracked version of Microsoft. I did tried to uninstall it all off before I confront you for help. So, I hope you can understand that I did attempt to get rid of the piracy related things and they're might be some remainder items on my laptop.
 
I've scanned my laptop on 1/10/2016 and found some threats that I've already deleted with Malwarebytes. I then scanned today and was told that there were no threats. I still believe there's something wrong with my laptop because it's not running like it did from last week. I'll leave the two scans below:
 
_________________________________________________________________________________________________________
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 1/10/2016
Scan Time: 4:47 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.01.10.02
Rootkit Database: v2016.01.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7
CPU: x64
File System: NTFS
User: EmilyNguyen
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401962
Time Elapsed: 37 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 4
PUP.Optional.Perion, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{6A056866-497E-45EE-9B69-9CCD67221587}, v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Windows\System32\dmwu.exe|Name=dmwu|, Quarantined, [eb0f1225b7e2b1853bb4b363b0545ca4]
PUP.Optional.Perion, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{87B7210F-17A2-4100-B3E3-77DDED51C8DB}, v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Windows\System32\dmwu.exe|Name=dmwu|, Quarantined, [b842e0577821c274985735e123e10bf5]
PUP.Optional.Perion, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{1F21C0D4-4ADF-425E-B25E-27FBC45F83D3}, v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Windows\SysWOW64\ARFC\wrtc.exe|Name=wrtc|, Quarantined, [b44678bf4158a1953594d1469371dd23]
PUP.Optional.Perion, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{22FF7A2B-3A9F-4911-B18B-2A40C8C6E68B}, v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Windows\SysWOW64\ARFC\wrtc.exe|Name=wrtc|, Quarantined, [a45616210b8e03339e2bac6b58ac21df]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.Blekko, C:\Users\EmilyNguyen\AppData\LocalLow\blekkotb_019, Quarantined, [f3077fb83762df57c9a2a221ba48a55b], 
 
Files: 1
PUP.Optional.Conduit, C:\Users\EmilyNguyen\Documents\Downloads\11CT2776682_BrotherSoft_Extreme.exe, Quarantined, [976375c22277bb7b6490ed48cf3326da], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

_________________________________________________________________________________________________________

 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 1/15/2016
Scan Time: 10:08 AM
Logfile: 
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.01.15.04
Rootkit Database: v2016.01.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: EmilyNguyen
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401290
Time Elapsed: 28 min, 35 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
_________________________________________________________________________________________________________
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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.


Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...
 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt)  Please attach those logs to your reply.

 

Next,

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!

 

Let me see those logs in your reply....

 

Thank you,

 

Kevin.

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Thanks for those logs, continue as follows:

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits"<<-- Very Important
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.


To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...


Next,
 
thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts. (re-enable when done)
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.



Next,

 

Download and Save McAfee Stinger to your Desktop from here:

http://downloadcenter.mcafee.com/products/mcafee-avert/Stinger/stinger32.exe

Read the Terms and Conditions, the download tab is at the bottom of the page.
Close all browsers before starting. Disable your antivirus program and anti-malware, if any.
To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs read here:

http://www.bleepingcomputer.com/forums/topic114351.html

On Windows 7, 8, 10 & Vista systems, Right Click on Stinger stinger.jpg and select Run as Administrator.
On XP, double-click to start it.
Click on “I Accept” tab at McAfee end user licence agreement.

Stinger%20a.png

In the new Window select “Advanced” then “Settings”

Stinger%20b.png

The settings window will open, make sure the settings are exactly as shown in the following image, then select “Save” <<------Very Important

Stinger%20c.png

In the new window Click the “Customize my Scan” under the “Scan” button.

Stinger%20f.png

In the new Window select C:\ drive and any other listed Hard Drive, then select “Scan”

Stinger%20g.png

When the scan completes select the “View log” to do that, select “Notepad” if offered in list of choices.

If the log opens in your browser, copy and save to  a file....

I will need a copy of that log.

 

Let me see all produced logs, also give an update on any remaining issues or concerns....

 

Thank you,

 

Kevin


 

Fixlist.txt

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Sorry for the wait, the McAfee stinger scan took almost 7 hours.. I didn't realize I had that many files in my Local Disk drive. Also, I don't even use most of the files in the drive.Anyways, I attached all the logs in the order I was told to do. All of them but Malwarebytes and McAfee Labs Stinger logs, which will be pasted below._________________________________________________________________________________________________________
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Update, 1/15/2016 9:06 AM, SYSTEM, VAIO, Scheduler, Malware Database, 2016.1.15.1, 2016.1.15.4, 
Protection, 1/15/2016 9:06 AM, SYSTEM, VAIO, Protection, Refresh, Starting, 
Protection, 1/15/2016 9:06 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopping, 
Protection, 1/15/2016 9:07 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopped, 
Protection, 1/15/2016 9:10 AM, SYSTEM, VAIO, Protection, Refresh, Success, 
Protection, 1/15/2016 9:10 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Starting, 
Protection, 1/15/2016 9:10 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Started, 
Scan, 1/15/2016 9:42 AM, SYSTEM, VAIO, Manual, Start:1/14/2016 9:34 PM, Duration:12 hr 7 min 43 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections, 
Scan, 1/15/2016 10:37 AM, SYSTEM, VAIO, Manual, Start:1/15/2016 10:08 AM, Duration:28 min 35 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections, 
Update, 1/15/2016 11:51 AM, SYSTEM, VAIO, Scheduler, Malware Database, 2016.1.15.4, 2016.1.15.5, 
Protection, 1/15/2016 11:51 AM, SYSTEM, VAIO, Protection, Refresh, Starting, 
Protection, 1/15/2016 11:51 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopping, 
Protection, 1/15/2016 11:52 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopped, 
Protection, 1/15/2016 11:54 AM, SYSTEM, VAIO, Protection, Refresh, Success, 
Protection, 1/15/2016 11:54 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Starting, 
Protection, 1/15/2016 11:54 AM, SYSTEM, VAIO, Protection, Malicious Website Protection, Started, 
Protection, 1/15/2016 12:23 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopping, 
Protection, 1/15/2016 12:23 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopped, 
Protection, 1/15/2016 12:23 PM, SYSTEM, VAIO, Protection, Malware Protection, Stopping, 
Protection, 1/15/2016 12:26 PM, SYSTEM, VAIO, Protection, Malware Protection, Stopped, 
Protection, 1/15/2016 1:57 PM, SYSTEM, VAIO, Protection, Malware Protection, Starting, 
Protection, 1/15/2016 1:57 PM, SYSTEM, VAIO, Protection, Malware Protection, Started, 
Protection, 1/15/2016 1:57 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Starting, 
Protection, 1/15/2016 1:58 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Started, 
Update, 1/15/2016 1:59 PM, SYSTEM, VAIO, Manual, Malware Database, 2016.1.15.5, 2016.1.15.6, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Refresh, Starting, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopping, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopped, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Refresh, Success, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Starting, 
Protection, 1/15/2016 1:59 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Started, 
Scan, 1/15/2016 2:59 PM, SYSTEM, VAIO, Manual, Start:1/15/2016 1:59 PM, Duration:59 min 36 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections, 
Protection, 1/15/2016 3:04 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopping, 
Protection, 1/15/2016 3:05 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Stopped, 
Protection, 1/15/2016 3:05 PM, SYSTEM, VAIO, Protection, Malware Protection, Stopping, 
Protection, 1/15/2016 3:05 PM, SYSTEM, VAIO, Protection, Malware Protection, Stopped, 
Protection, 1/15/2016 10:53 PM, SYSTEM, VAIO, Protection, Malware Protection, Starting, 
Protection, 1/15/2016 10:53 PM, SYSTEM, VAIO, Protection, Malware Protection, Started, 
Protection, 1/15/2016 10:53 PM, SYSTEM, VAIO, Protection, Malicious Website Protection, Starting, 
 
(end)

_________________________________________________________________________________________________________

McAfee® Labs Stinger™ Version 12.1.0.1858 built on Jan 14 2016 at 13:07:32 Copyright© 2015, McAfee, Inc. All Rights Reserved. AV Engine version v5800.7501 for Windows. Virus data file v1000.0 created on Jan 14, 2016 Ready to scan for 9712 viruses, trojans and variants. Custom scan initiated on Friday, January 15, 2016 15:40:53 Rootkit scan result : Not Scanned. C:\Program Files (x86)\FoxTabAudioConverter\AudioConverter.exe [MD5:5281c439a24f50d17ca094e49c4d4b2d] is infected with Artemis!5281C439A24F Summary Report on C: File(s) TotalFiles:............ 1132029 Clean:................. 242905 Not Scanned:........... 889123 Possibly Infected:..... 1 Time: 06:51:31 Scan completed on Friday, January 15, 2016 22:32:24

Fixlog.txt

AdwCleanerC1.txt

JRT.txt

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 McAfee Stinger Scan Results

 

McAfee® Labs Stinger™ Version 12.1.0.1858 built on Jan 14 2016 at 13:07:32

Copyright© 2015, McAfee, Inc. All Rights Reserved.

AV Engine version v5800.7501 for Windows.

Virus data file v1000.0 created on Jan 14, 2016

Ready to scan for 9712 viruses, trojans and variants.

Custom scan initiated on Friday, January 15, 2016 15:40:53

Rootkit scan result : Not Scanned.

C:\Program Files (x86)\FoxTabAudioConverter\AudioConverter.exe [MD5:5281c439a24f50d17ca094e49c4d4b2d] is infected with Artemis!5281C439A24F

Summary Report on C:

File(s)

TotalFiles:............ 1132029

Clean:................. 242905

Not Scanned:........... 889123

Possibly Infected:..... 1

Time: 06:51:31

Scan completed on Friday, January 15, 2016 22:32:24

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Thanks for those logs, upload the entry listed by McAfee to VirusTotal to be checked out....

 

Upload a File to Virustotal

Go to http://www.virustotal.com/

  • Click the Choose file button
  • Navigate to the file C:\Program Files (x86)\FoxTabAudioConverter\AudioConverter.exe
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the results back here please.

 

Post either the URL to the log or the log itself.... Also let me know if your system is now normal or, if there are any remaining issues or concerns...

 

Thank you,

 

Kevin...



			
		
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https://www.virustotal.com/en/file/da01d91cc6e4ec46c8d6682466e636796dcb2dbc39dde99357743b490c3eae06/analysis/1452950068/

 

So far, everything seems to be a bit faster. My laptop did turn on by itself last night for no reason, is this a problem? Also, I don't see any windows update atm, but it might pop back up later so I'll post another post if that pops up.

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VT is finding the file checked as malicious, i`d uninstall the full program to make certain we have no remaining issues...

 

Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information)

Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required.

Run the tool, the main GUI will populate with installed programs list,

Left click on FoxTabAudioConverter to highlight that entry.

Select Action from the Menu bar, then Uninstall from there follow the prompts.

If Uninstall fails open the "Action" menu one more time and use "Force Removal" option

 

Let me know if that uninstalls ok...

 

Regarding the windows update, was that regarding upgrading to Windows 10

 

Regarding "Turning On" does the laptop just open to the Desktop or a specific program or browser?
 

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Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Regarding the turn on issue, is that from Full close down, Hibernation or Sleep modes?
 

Fixlist.txt

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You are probably correct, windows would wake from hibernation if updates are set for a specific time...

 

Have a look through the following link: http://windows.microsoft.com/en-gb/windows/change-windows-update-installation-notification#1TC=windows-7 Check step 4 on how to change times, that maybe the root cause of the problem...

 

If no other malware/infection issues run the following to clean up tools etc...

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:



  •    
  • Remove disinfection tools
       
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
       
  • Reset system settings



Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…
 

Next,

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin...  busy.gif
 

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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