Adware Problem

[RickDS]

I'm a premium user and still over-run by adware, it's destroying the whole browser and Malwarebytes is doing nothing about it. I've followed the instructions and attached the FRST and Addition files.

 

Rick Smith

 

Addition.txt

FRST.txt

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

• We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 

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Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;shortcutfix;ipconfig /flushdns >>"%temp%\log.txt";b

• Right-click on icon and select Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

[RickDS]

How do I turn Malwarebytes off?

[TwinHeadedEagle]

You don't need to disable MalwareBytes.

[RickDS]

OK, I have the results now.

 

 

zoek-results.txt

[TwinHeadedEagle]

Very good. A lot of malware is gone. How is the situation now?

[RickDS]

Still the same, when I go to 3rd party websites, the browser gets covered with adds. I see Malwarebytes blocking harmful websites too.

[TwinHeadedEagle]

Yes, your PC is infected. I need fresh reports.
 
 
Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition and Shortcut.txt options are checked.
• Press Scan button and wait.
• The tool will produce three logfiles on your desktop: FRST.txt, Shortcut.txt and Addition.txt.

Please attach them into your next reply.

[RickDS]

I just went on ebay shopping and it seems to be better now. No adds!

I am currently in France on a round-the-world kayak trip and use the computer to process and upload gopro videos and shop for suppies. I can't stay online any longer as I'm at McDonald's using the free WIFI.
When at the next stop I'll do what you said above and let you know, thank you for your time and help.

Check me out here: https://www.facebook.com/Nossydobon-and-the-Bold-Venture-748947418556588/?ref=aymt_homepage_panel

and here: https://www.youtube.com/channel/UCywfSnCoe25aHKOB4xWpPEw

Once again, thanks a lot!

Rick Smith

[RickDS]

OK, the Rhone river is flooding so I'm being held up in Lyon, France, so we have time to work on this.

 

I just went to a 3rd party website, komando.com, and I got the ads again.

 

I've attached a screenshot of what it looks like.

 

[RickDS]

And here are the files you wanted.

Addition.txt

FRST.txt

Shortcut.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.

  (XP users click run after receipt of Windows Security Warning - Open File).

• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please upload it to your reply.

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Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Cleaning.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

fixlist.txt

[RickDS]

So far so good, I got my homepage back that Yahoo hijacked and so far at Komando.com there are no ads.

AdwCleanerC1.txt

Fixlog.txt

[RickDS]

Everything seems to be working fine. Thanks a lot! You made buying Malwarebytes worth it. Tell your boss I said that.

 

Thanks Clint

Rick Smith

[LDTate]

Glad we could help.

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