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BingSvc exe


detsi

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Hello and welcome to Malwarebytes,

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Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.


To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…



Next,
 

Are you certain that file you quote is malicious? have a read here: http://www.freefixer.com/library/file/BingSvc.exe-179009/

 

Can you attach a log from Process Explorer. Open Process Explorer, from the menu bar select > File > save as. Save the file to the Desktop or a folder of your choice. Attach that to your reply..

 

Thank you,

 

Kevin

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Thanks for your reply, Kevin. I did not gae the option to Apply Actions so I have obtained the applcation log by clicking 'save results' and cpying to clipboard (see below) I hope that this has the same result.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/01/2016
Scan Time: 15:25:43
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.01.12.05
Rootkit Database: v2016.01.09.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: TEDISTED

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 341963
Time Elapsed: 24 min, 54 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

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Please download SystemLook from the following link below and save it to your Desktop. Use the correct version 32bit or 64bit.

http://jpshortstuff.247fixes.com/SystemLook_x64.exe     <<-   64 bit….

http://images.malwareremoval.com/jpshortstuff/SystemLook.exe   <<-  32 bit

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :filefindBingSvc.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.



Note: The log can also be found on your Desktop entitled SystemLook.txt
 

Let me see that log please....

 

Thank you,

 

Kevin

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Can you do another check with VirusTotal again...

 

Go to http://www.virustotal.com/

  • Click the Choose file button
  • Navigate to the file C:\Users\TEDISTED\AppData\Local\Microsoft\BingSvc\BingSvc.exe
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the results back here please.
  • Repeat the above steps for the following files

 

Thank you,

 

Kevin

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It will be a better option to scan the file again at another site, it will be necessary to show hidden files and folders to find the file:

 

Use the instructions at this link: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

 

Next,

 

We need to upload a file to Jotti

 

1. Go here: http://virusscan.jotti.org/ to get to Jotti's site.

 

2. Use the Browse button to locate the following file on your system:

 

C:\Users\TEDISTED\AppData\Local\Microsoft\BingSvc\BingSvc.exe

 

3. Once you have located the file, click SUBMIT and the content of the file will be uploaded by the site and analysed.

 

4. Please provide me with the results of the analysis.

 

Let me see the results...

 

Thank you,

 

Kevin

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No need to d/l anything... You should be able to delete its folder. Navigate to the folder, when you open "Microsoft" right clcik direct onto "BingSvc" folder and select "Delete" accept any alerts...

 

 

C:\Users\TEDISTED\AppData\Local\Microsoft\BingSvc

 

You will have to show "Hidden Filers and Folders" to see the "AppData" folder....

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Ok, thanks for the update. If no remaining issues or concerns I guess we can close out........

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin...  busy.gif
 

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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