malwarebytes was unable to load the Anti-Rootkit Driver. Error code 20025

[AlanEHoward]

Apologies if there are many threads on this site with this question but did a search and nothing came up ... (apart from a very old locked thread)

 

I get the notice "malwarebytes was unable to load the Anti-Rootkit Driver. Error code 20025" coming up on my HP PC running Vista Business service pack 2

 

I also have sophos running ...

 

Is it a bad sign ??

 

Please help

[AlanEHoward]

In addition to the above it took 5 minutes for the browser (firefox) to open on the computer that's affected (not this one!) .. would that be related ??

[Firefox]

Hello and Welcome to Malwarebytes

Let's try this first....

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.2.0 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thank You,

Firefox

[Herman]

I had the same problem on 2 PC's. (Windows 8.1 and Windows 10) I have ren te MBAR program but no rootkit was found.

On both pc's was running also Reghunter. After i have stopped reghunter the problem doesn't exist anymore.
It is possible that programs that protect the registery like other anti-virus programs or programs like reghunter makes it look like there is a rootkit.

So, stop running this programs and look of the problem will repeat. (or exists)