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Hello, I really need help.

After my dad used the pc, I found two programs: Yessearch and MPC cleaner. I immediately uninstalled them with Revo Uninstaller, but there is a system process (MPCProtectService.exe) locked, in fact I can't get rid of it neither using task manager nor with Unlocker... When I try to kill the process it displays me "access denied". I scanned multiple times the computer with Avast and Malwarebytes, but MPC cleaner seems good for both of them. Furthermore this virus/malware has a lot of .exe files in its folder, but every letter is showed like a square, like an unknown letter, so that I can't use any  MPC's uninstaller.

P.S.: I found another process, called "MPCTray.exe", but this is a user process. I can't kill it as well!

Any help is appreciated :)

MPC2.bmp

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Hello and :welcome: :

We are not permitted to review scan logs or work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

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