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Unknown Mistery infection?


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Hello,

I'm a new member on this forum and I request some help please. Recently (2 hours ago) an icon in the application bar came up in my "volume mixer" in windows (see picture) now, I know what charms are in windows 8 but untill now it didn't show up there. I don't see any particular changes other then "it" showing there, all works ok (maybe some delays in Chrome? but maybe that is normal). I ran scans with malware bytes and not only (see picture) nothing was found....I'm very confused.

- Can anyone pinpoint this and tell me what it really is or may be?

ADDITIONAL DETAILS:

- Windows 8,1 x64

- Didn't install anything unusual recently, some games maybe but on steam (I highly doubt steam games comes with malware)

 

Thank you.

post-197276-0-48525700-1451765741_thumb.

post-197276-0-62548900-1451765765_thumb.

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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Next,

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....

 
Next,
 
Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt)  Please attach those logs to your reply.

 

Next,

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!

 

The image you show is normal, I see nothing wrong...  If I right click on my sound icon on system tray, then select "open volume mixer" I see the same image as you post..

 

Let me see the requested logs...

 

Thank you,

 

Kevin

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First, sorry for the peer2peer software

* Second: I recalled that yesterday (didn't have charm bar there) chrome misbehaved strangely, could not close any tabs and the delay was extended, though after a restart it was fine, this may be tied to chrome browser 

* Second: If I move the volume bar at that "charm bar" up/down it's synced to the sound bar at the start (see picture attached), also my windows updates are OFF sinse 1month ago, so nothing could  have been updated and suddenly appear as an windows app at my sound mixer.

REPORTS:

- Attached Rogue report txt file (and a pic attached for fast view of what it detected)

- Attached MalwareBytes txt file (I think it gave me the wrong report? But if I doubled clicked my latest scan and then click export that's what it gives me)

 

*Farbar Recovery tool > having issues with this one for some reason....trying to find solution*

 

Question: Is that charm bar a normal thing for windows 8.1 users? (to be in sound mix)

Thank you.

 

p.s: I can c/p the txt from the reports directly in my post if you wish

MB Report.txt

report rogue.txt

post-197276-0-38195400-1451770682_thumb.

post-197276-0-67695400-1451770808_thumb.

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You`ve post the wrong log from Malwarebytes... To get the log from Malwarebytes do the following:

 

Open Malwarebytes, then :-

  • Click on the History tab > Application Logs.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

Why does FRST not work, what happens?
 

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Sorry for late replying

- FRST didn't work because I'm an idiot (sorry for my harsh vocabulary)

- MB log fixed

 

Also my questions still remains:

- "Is that charm bar a normal thing for windows 8.1 users? (to be in sound mix)" I really can't find anything related to this anywhere.

AND - Should I fix those registry reports that "Rogue" discovered?

Thank you, waiting you're reply 

MBREPORT.txt

Addition.txt

FRST.txt

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I made you aware of forum protocol in my opening reply, unfortunately the FRST logs do show illegal software installed and active on your system. That is a direct breach of forum protocol, as such I cannot offer any further help. Your thread will be locked and closed....

 

Thank you,

 

Kevin

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