Unknown Infection, Need Help

[ziggywiggy56]

I got tricked into downloading virus infected drivers and my computer caught a bad virus. Since then, I reformatted both of my drives (HDD and SSD) and re-installed Windows several times. On the surface, it seems as though the virus is gone, but I've read that certain viruses can hang on after formats. I've run several scans from different programs in between formats and installs. I still have this issue of constant freezing, slowed internet speed, and high ram usage (Which I've narrowed it down to the svchost process and wuauserv service.). My computer never experienced these issues before and I would like to know whether there's still a virus in my system or not. All help is appreciated, thank you in advance.

FRST.txt

Addition.txt

[kevinf80]

Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....
 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

I do not see any evidence of obvious malware or infection in your logs, we can still look further...

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.
 

Next,

 

• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
• A Threat Scan will begin.
• When the scan is complete, click Apply Actions.
• Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
• After the restart once you are back at your desktop, open MBAM once more.
  

To get the log from Malwarebytes do the following:

• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click Export > From export you have three options:
  
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
    XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  
• Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…
  

 

Next,

 

Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.

Click there Run ESET Online Scanner.

If using Internet Explorer:

• Accept the Terms of Use and click Start.
• Allow the running of add-on.
  

If using Mozilla Firefox or Google Chrome:

• Download esetsmartinstaller_enu.exe that you'll be given link to.
• Double click esetsmartinstaller_enu.exe.
• Allow the Terms of Use and click Start.
  

To perform the scan:

• Make sure that Remove found threats is unchecked.
• Scan archives is checked.
• In Advanced Settings: Scan for potentially unwanted applications, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
• Under “Enable Stealth Technology select “Change” select any extra drives in that window.
• Click Start
• The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
• When completed, the program will begin to scan. This may take several hours. Please, be patient.
• Do not do anything on your machine as it may interrupt the scan.
• When the scan is done, click Finish.
• A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.
  

Please include this logfile in your next reply.

Don't forget to re-enable protection software!
 

Let me see those logs, also give an update on any remaining issues or concerns.... One other point, I see no anti-virus program installed, is that correct?

 

Thank you,

 

Kevin..

 

 

Fixlist.txt

[ziggywiggy56]

I haven't noticed anymore hiccups in performance on my pc. It could be due to the fact that I have not used it much since creating this post. Yes, it is true I don't have any antivirus. I never really had to use any programs. Which software do you recommend? The logs you wanted are attached. 

Thank you.

 

Fixlog.txt

MBAM scan log.txt

log.txt

[kevinf80]

Thanks for the logs and the update, nothing to concern us in the scans with Malwarebytes or ESET. The one ESET entry is typical of free software, CCleaner is showing bundled with a Toolbar, usually free software always have unwanted extras, in this instance the bundled toolbar is Google, not malicious in anyway and ok to use....

 

As logs are showing no threats we can clean up....

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

• 
     
• Remove disinfection tools
     
• Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
     
• Reset system settings
  

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

 

Next,

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... 
 

[AdvancedSetup]

Glad we could help.

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