Hardhead Posted December 31, 2015 ID:1010142 Share Posted December 31, 2015 I have a life time license and I just updated my old Vista laptop with a clean Win 8.1 update key.Now my Malwarebytes key will not activate. Do I get ahold Help Desk now? Thanks!! Link to post Share on other sites More sharing options...
daledoc1 Posted December 31, 2015 ID:1010143 Share Posted December 31, 2015 Hi: I have a life time license and I just updated my old Vista laptop with a clean Win 8.1 update key.Now my Malwarebytes key will not activate.There were isolated reports of some older "legacy" licenses having trouble with activation recently Do I get ahold Help Desk now? Thanks!!Yep.They're the only folks who have access to the resources and info to sort this out.If it's a Consumer license, you can log a ticket here.Cheers, Link to post Share on other sites More sharing options...
Hardhead Posted December 31, 2015 Author ID:1010144 Share Posted December 31, 2015 Thank you very much! Link to post Share on other sites More sharing options...
mountaintree16 Posted January 3, 2016 ID:1010681 Share Posted January 3, 2016 I had a similar issue recently, and Fernando was very helpful (via email) and my license is now working again! Link to post Share on other sites More sharing options...
Hardhead Posted January 7, 2016 Author ID:1011218 Share Posted January 7, 2016 I had a similar issue recently, and Fernando was very helpful (via email) and my license is now working again! Likewise! Link to post Share on other sites More sharing options...
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