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Can't get rid of DNS Unlocker


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Hi guys,


I managed somehow to get DNS Unlocker onto my computer.

Unfortunately i guess it got "smarter" somehow, as it doesn't appear to be installed as a program (to uninstall) or browser add-on, so i didn't succeed in removing it by myself (and i also tried the Malwarebytes scan first).


Please find attached my two FRST logs and thank you a lot for your help guys, you are doing a great job!





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They call me TwinHeadedEagle around here, and I'll try to help your with your issue.




Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!




  warning.gif Rules and policies


We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!


Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



What makes you think you have DNS Unlocker malware?

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Hi there and thanks for the quick reply!


sorry for not mentioning that earlier, but i do get random ads on top of other pages, stating in a corner "powered by DNS Unlocker" and i also get unsolicited pages with shady messages and ads opened when i click on various links. I can attach screenshots with that if it helps.



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51a612a8b27e2-Zoek.png Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Upload it in your next reply.

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Please find the ZOEK log below.

Many thanks once again.


Zoek.exe v5.0.0.1 Updated 27-December-2015
Tool run by acteo on 31/12/2015 at  9:27:52.89.
Microsoft Windows 10 Home 10.0.10586  x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\acteo\Downloads\zoek.exe [scan all users] [script inserted]

==== System Restore Info ======================

31/12/2015 09:28:50 Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~3\Comms deleted successfully
C:\PROGRA~3\SoftwareDistribution deleted successfully
C:\Users\acteo\AppData\Local\ActiveSync deleted successfully
C:\Users\acteo\AppData\Local\NetworkTiles deleted successfully
C:\Users\acteo\AppData\Local\PackageStaging deleted successfully
C:\Users\acteo\AppData\Local\Skype deleted successfully
C:\Users\acteo\AppData\Local\VirtualStore deleted successfully

==== Deleting CLSID Registry Keys ======================

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

==== Batch Command(s) Run By Tool======================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

==== Deleting Files \ Folders ======================

C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk deleted

==== Firefox Extensions Registry ======================

"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}"="C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi" [23/11/2015 11:53]
"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}"="C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi" [23/11/2015 11:53]

==== Firefox Extensions ======================

ProfilePath: C:\Users\acteo\AppData\Roaming\Thunderbird\Profiles\8j4rvean.default
- British English Dictionary Forked by Marco Pinto - %ProfilePath%\extensions\marcoagpinto@mail.telepac.pt
- Lightning - %ProfilePath%\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}
- English GB Language Pack - %ProfilePath%\extensions\langpack-en-GB@thunderbird.mozilla.org.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\acteo\AppData\Roaming\Mozilla\Firefox\Profiles\kvca48oi.default-1450184991689
70858ED7836E5C849D33576A84DC8CCF    - C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_20_0_0_267.dll -    Shockwave Flash

==== Chromium Look ======================

Google Chrome Version: 46.0.2490.86

fheoggkfdfchfphceeifdbepaooicaho - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx[02/12/2015 10:37]

SiteAdvisor - acteo\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho

==== Chromium Fix ======================

C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_nps.pastaleads.com_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_nps.pastaleads.com_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_cdncache-a.akamaihd.net_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_cdncache-a.akamaihd.net_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.re-markable00.re-markable.net_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.re-markable00.re-markable.net_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.cmptch.com_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.cmptch.com_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.pricepeep00.pricepeep.net_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.pricepeep00.pricepeep.net_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_pstatic.bestpriceninja.com_0.localstorage deleted successfully
C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_pstatic.bestpriceninja.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://dell15.msn.com/?pc=DCTE"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://dell15.msn.com/?pc=DCTE"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

==== All HKLM and HKCU SearchScopes ======================

HKLM\SearchScopes "DefaultScope"="{F7DBCA15-7639-4DD3-960B-F0423E78174A}"
HKLM\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKLM\SearchScopes\{F7DBCA15-7639-4DD3-960B-F0423E78174A} - http://www.bing.com/search?q={searchTerms}&form=PRDLC1&src=IE11TR&pc=DCTE
HKLM\Wow6432Node\SearchScopes "DefaultScope"="{F7DBCA15-7639-4DD3-960B-F0423E78174A}"
HKLM\Wow6432Node\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKLM\Wow6432Node\SearchScopes\{F7DBCA15-7639-4DD3-960B-F0423E78174A} - http://www.bing.com/search?q={searchTerms}&form=PRDLC1&src=IE11TR&pc=DCTE
HKCU\SearchScopes "DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"
HKCU\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66} - http://www.google.com/search?q={searchTerms}
HKCU\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02
HKCU\SearchScopes\{F7DBCA15-7639-4DD3-960B-F0423E78174A} - No_Url_Value

==== Empty IE Cache ======================

C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\acteo\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\acteo\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\acteo\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\acteo\AppData\Local\Microsoft\Windows\INetCache\IE\XBRMBRZZ will be deleted at reboot

==== Empty FireFox Cache ======================

C:\Users\acteo\AppData\Local\Mozilla\Firefox\Profiles\kvca48oi.default-1450184991689\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\acteo\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

No Flash Cache Found

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=26 folders=10 10230852 bytes)

==== Empty Temp Folders ======================

C:\WINDOWS\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\WINDOWS\Temp successfully emptied
C:\Users\acteo\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== Deleting Files / Folders ======================

"C:\Users\acteo\AppData\Local\Microsoft\Windows\INetCache\IE\XBRMBRZZ" not found

==== EOF on 31/12/2015 at  9:58:58.76 ======================

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  • 2 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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