withavision Posted December 28, 2015 ID:1009415 Share Posted December 28, 2015 The place my mom used to work closed and they gave her a computer. However, a log in is required and she does not know her password, and I am assuming even if she did, it would not work. The username is DOMAIN\her name I am guessing that is to log into a server or something.... Is there a way to not have to log into this "domain", or create a new user and password, or turn log in off? I cannot access or get to anything on the PC except the log in screen... Thanks Link to post Share on other sites More sharing options...
David H. Lipman Posted December 28, 2015 ID:1009431 Share Posted December 28, 2015 You have two threads in General PC Help. Please choose one or the other. If it is the same computer, the posts need to be combined into one thread. If they are two different computers, we can help you but only one computer at a time. Link to post Share on other sites More sharing options...
withavision Posted December 28, 2015 Author ID:1009435 Share Posted December 28, 2015 ill choose this thread first.... they are diff computers/diff issues Link to post Share on other sites More sharing options...
David H. Lipman Posted December 28, 2015 ID:1009440 Share Posted December 28, 2015 It is generally a rule of thumb, and "best practice", that when one receives a used computer, the computer should be wiped and the OS of choice be reinstalled from scratch. If a PC was a Domain participant and is no longer a part of that Domain and you choose not to follow the advice above then you must have a Local Administrator account access. That is an account on the computer, not the Domain, with Administrator rights on the platform. If you have the credentials of a local administrator account, you can downgrade the PC by removing if from the Domain.If you do not have the credentials of a local administrator account then we are back to the original statement about wiping the PC and installing the OS of choice. Link to post Share on other sites More sharing options...
withavision Posted December 28, 2015 Author ID:1009441 Share Posted December 28, 2015 So, what is the easiest way to wipe the PC and install windows? Link to post Share on other sites More sharing options...
David H. Lipman Posted December 28, 2015 ID:1009445 Share Posted December 28, 2015 What is the Make and Model of the computer in question ? Link to post Share on other sites More sharing options...
withavision Posted December 28, 2015 Author ID:1009452 Share Posted December 28, 2015 Lenovo Thinkcentre M82 ... desktop Link to post Share on other sites More sharing options...
David H. Lipman Posted December 28, 2015 ID:1009458 Share Posted December 28, 2015 If you were not given media with the computer then you will either have to contact Lenovo Support or buy Windows 7 or above. Link to post Share on other sites More sharing options...
withavision Posted December 29, 2015 Author ID:1009466 Share Posted December 29, 2015 ok thanks Link to post Share on other sites More sharing options...
David H. Lipman Posted December 29, 2015 ID:1009468 Share Posted December 29, 2015 Alright, we'll consider this issue completed. Just remember for the future, one problem at a time. Link to post Share on other sites More sharing options...
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