Sosuja Posted December 28, 2015 ID:1009351 Share Posted December 28, 2015 Situation like the following:Yesterday I was playing serious sam 3 BFE together with a friend of mine and there were no problems exept this annoying ads by capricor us in my Steam shop site and my Skype and Origin ....But when I stopped playing, Launchy activated itself and I wasn't able to click anything. After force rebooting Kaspersky detected Trojan.Win64.Patched.qwand Trojan.Win32.Patched.qwNow my PC doesn't work properly at all.I only can use windows explorer to browse folders no internet no applications, nothing.I'd appreciate any kind of help.Thanks Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted December 28, 2015 ID:1009358 Share Posted December 28, 2015 Hello, They call me TwinHeadedEagle around here, and I'll try to help your with your issue. Before we start please read and note the following:We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding! The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Link to post Share on other sites More sharing options...
Sosuja Posted December 28, 2015 Author ID:1009362 Share Posted December 28, 2015 I cannot open any Browser neither download anything Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted December 28, 2015 ID:1009365 Share Posted December 28, 2015 Can you enter Safe Mode? Link to post Share on other sites More sharing options...
Sosuja Posted December 28, 2015 Author ID:1009366 Share Posted December 28, 2015 Yes but which kind of safe mode? Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted December 28, 2015 ID:1009377 Share Posted December 28, 2015 With Networking, so that you can download FRST. Link to post Share on other sites More sharing options...
Sosuja Posted December 28, 2015 Author ID:1009386 Share Posted December 28, 2015 Unfortunately I can't enter the internet through safe mode with networking because my wlan adapter won't work in safe mode Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted December 28, 2015 ID:1009425 Share Posted December 28, 2015 Then you will need to transfer FRST from other PC or via mobile phone. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 12, 2016 Root Admin ID:1012119 Share Posted January 12, 2016 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts