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Multiple conime.exe processes while using firefox

Propane
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Propane

Propane

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Hi everybody,

Starting very recently, when running Forefox my computer would become very slow to the point where web pages would not load and, eventually, the computer would restart for no reason. It turned out that multiple copies of conime.exe were being created and not being closed. I could manually end the processes in Task Manager only for more copies to start. I tried surfing with Internet Explorer and with Chrome with no problem whatsoever.

I understand that conime.exe can be used in Asian language packs. I have not installed any language packs but perhaps it was included with some other software. I would like to have my HijackThis log checked to know if there is something I need to fix.

I have scanned my system with Malwarebytes, Ad-aware, and Norton Internet Security all of which showed no problems

It may be coincidence, but the problems started when I installed the internet security suite offered for free by my ISP (Rogers) which I have since uninstalled.

Anyhoo, hope someone can help.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:07:46 PM, on 16/06/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

c:\hp\HPEZBTN\HPBtnSrv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Windows\system32\schtasks.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Users\Chris\Program Files\DNA\btdna.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files\Zinio\ZinioReader.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\iPod\bin\iPodService.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\hp\kbd\kbd.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\conime.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateReg] "C:\Windows\system32\jureg.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Users\Chris\Program Files\DNA\btdna.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioReader.exe /autostart

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O13 - Gopher Prefix:

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O18 - Protocol: bw+0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw+0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: bwg0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwg0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: offline-8876480 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 25161 bytes

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Propane

Propane

Posted
  • Author
Posted

Hi,

Sorry for the delay in getting back.

I have downloaded Combofix to my desktop but I could not find any instructions that would allow me to successfully disable Norton Internet Security 2009. I eventually resorted to Uninstalling Norton and restarting my PC.

When I now try to start ComboFix it warns that Norton Security Online is still active but I can continue at my own risk.

Should I continue or not?

Thanks.

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Please uninstall the Bittorrent DNA Peer2Peer software. P2P software can infect your computer faster than we can fix it which wastes both your time and mine.

STEP 01

With all other applications closed (Taskbar empty), open HijackThis again

and run Do a system scan only and place a check mark on the following items.

  • O18 - Protocol: bw+0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw+0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw-0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw-0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw00 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw00s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw10 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw10s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw20 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw20s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw30 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw30s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw40 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw40s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw50 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw50s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw60 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw60s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw70 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw70s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw80 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw80s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw90 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bw90s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwa0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwa0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwb0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwb0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwc0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwc0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwd0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwd0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwe0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwe0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwf0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwf0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
  • O18 - Protocol: bwg0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwg0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwh0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwh0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwi0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwi0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwj0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwj0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwk0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwk0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwl0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwl0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwm0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwm0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwn0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwn0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwo0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwo0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwp0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwp0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwq0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwq0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwr0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwr0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bws0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bws0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwt0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwt0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwu0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwu0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwv0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwv0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bww0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bww0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwx0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwx0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwy0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwy0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwz0 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: bwz0s - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
  • O18 - Protocol: offline-8876480 - {C9E67C11-B0E4-460C-8A08-D67AD4AE8C63} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    Then Quit All Browsers including the one you're reading this in now.
    Then click on Fix checked and then quit HJT

STEP 02

Run Kaspersky Online AV Scanner

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases

    [*]Click on My Computer under Scan and then put the kettle on!

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place like your Desktop. Change the Files of type to Text file (.txt) before clicking on the Save button.

    [*]Copy and paste the report into your next reply along with a fresh HJT log and a description of how your PC is behaving.

STEP 03

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

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Propane

Propane

Posted
  • Author
Posted

Hi there,

Thanks for all your help so far.

I have uninstalled the P2P software and used HijackThis to fix the items that were indicated.

I then scanned My Computer with the Kaspersky Online AV Scanner:

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0 REPORT

Sunday, June 21, 2009

Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)

Kaspersky Online Scanner version: 7.0.26.13

Program database last update: Sunday, June 21, 2009 18:22:49

Records in database: 2374673

--------------------------------------------------------------------------------

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:

C:\

D:\

E:\

F:\

G:\

H:\

I:\

J:\

K:\

L:\

Scan statistics:

Files scanned: 159821

Threat name: 0

Infected objects: 0

Suspicious objects: 0

Duration of the scan: 02:40:12

No malware has been detected. The scan area is clean.

The selected area was scanned.

Here is the log file from the quick scan with Malwarebytes Anti-Malware:

Malwarebytes' Anti-Malware 1.38

Database version: 2319

Windows 6.0.6001 Service Pack 1

21/06/2009 3:56:15 PM

mbam-log-2009-06-21 (15-56-15).txt

Scan type: Quick Scan

Objects scanned: 80885

Time elapsed: 6 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

This the new HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:17:37 PM, on 21/06/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\winlogon.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

c:\hp\HPEZBTN\HPBtnSrv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\system32\schtasks.exe

C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe

C:\Windows\System32\rundll32.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Zinio\ZinioReader.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Users\Chris\Program Files\DNA\btdna.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\hp\kbd\kbd.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe

C:\Program Files\Java\jre6\bin\java.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe

C:\Program Files\Java\jre6\bin\java.exe

C:\Users\Chris\AppData\Local\temp\jkos-Chris\binaries\ScanningProcess.exe

C:\Users\Chris\AppData\Local\temp\jkos-Chris\binaries\ScanningProcess.exe

C:\Users\Chris\AppData\Local\temp\jkos-Chris\binaries\ScanningProcess.exe

C:\Users\Chris\AppData\Local\temp\jkos-Chris\binaries\ScanningProcess.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Internet Explorer\IELowutil.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateReg] "C:\Windows\system32\jureg.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioReader.exe /autostart

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Users\Chris\Program Files\DNA\btdna.exe"

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O13 - Gopher Prefix:

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 13099 bytes

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Peer2Peer software does not appear to have been removed, regardless of that, how is the computer running now?

Are there still any signs of infection?

You have a scanning process running out of a Temporary file location that "appears" to maybe be ZoneAlarm so it may be okay.

If you're not running ZoneAlarm or you're still having signs of an infection please let me know.

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Propane

Propane

Posted
  • Author
Posted

I did a uninstall of the BitTorrent DNA but perhaps it didn't remove everything.

I did have ZoneAlarm for a while but uninstalled it before I got Norton Internet Security.

My PC isn't showing any obvious signs of infection. Originally, it would slow down drastically while using Firefox but now that problem seem fixed.

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