Jump to content

Two unremovable malwares on Samsung S4

Recommended Posts



I had constant infuriating popups on the login screen of my Samsung S4.


Installing and running Malwarebytes Anti-Malware Mobile detected three malware apps:











The last of these did uninstall when I hit Delete.  The first two say: "Uninstall unsuccessful", and I can confirm that I am still suffering constant popups.


I have been through a bunch of other things such as turning off popups in the browser, blocking data usage to those apps etc with no effect.


Any suggestions would be gratefully received.



Link to post
Share on other sites

  • 2 weeks later...

Hi NonaGregory,


You have a similar problem as other recent forum visitors. This has become a big problem with coming preinstalled with malicious apps and the apps cannot be removed using Android's uninstaller.
These apps on your device should not be trusted, there are a few things you can do.
- Disable the app – Can be done via Android Settings -> Apps -> bad app -> Force stop/disable
        This will prevent the app and any associated services from running.
- Root your device and uninstall the malicious apps. Usually reserved for advanced users, please do at your own risk.
- Install different, trusted, ROM to replace infected one. Usually reserved for advanced users, please do at your won risk.
- Return device where purchased.
I wish there were more options but where Android's openness and built in security collide; openness, anyone can flash a device with a custom ROM, security, you can't uninatll system apps.
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.