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Hello i just read a post that was closed about memory leakage and crashing computers because of extremely high resources usage. I have paid for a 2 year subscription to the pro version for real time protection. This is the best security software on the planet but it is freezing my machine and the process manager shows 2 Malwarebytes processes that are way above all the rest (even when not scanning or updating).

 

The only thing I have changed to my knowledge is in the advanced settings, I put a check-mark in the box "Reduce priority of scans to improve multitasking" but the computer bogs down badly and even worse when Malwarebytes  is scanning or updating. In the previous post I read they were directed to download 2 apps run tests and post results (see attached scan results). Pls advise...

 

 

1. FRST.txt

2. Addition.txt

3. CheckResults.txt

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Hello and Welcome!
 
A Few items to talk about...
 
Item 1
 
You mention memory leakage, what is the amount of memory being used by Malwarebytes on the computer (you did not mention that)

Item 2

You are running software from IObit, this company has a bad reputation. (see below)

The company behind this product was found to be stealing Malwarebytes database.
Personally I would not trust installing any software from a company that resorts to stealing someone's technology to sell their product.
Please see the following links and make up your own mind if you want to keep this on your system. If needed we can help you remove it.

Item 3 (and this is what you need to do)

Your computer has entries that are malware related, probably left over from a previous infection, and they need to be dealt with, as well as services disabled that do not need to be disabled and are required for Malwarebytes to run effectively, therefore you will need help from our experts.

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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