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Malicious Website Protection issue


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When I start up my computer the Real-Time Protection is disabled.  I go and click on the "fix now" button it does not work.  It will enable for a quick second then disable again.  

 

Also, when I update, it always says updating database.  It looks like it completed the download but it never completes the process.  The indicator is always spinning, even when I restart.  This has been going on for a while now.  Any ideas?  Thank you

 

John 

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Hello jkeithusmc:

Let's begin here:

  • Please try the following and reply if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
Please update the status of your issue in a reply to this thread.

Thank You.

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