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Setup. Runtime error. (At 97:137) failed to install malwarebytes


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Hi,

I am attempting to clean my son's computer of some Malware that came with a download. I have downloaded the 14-day free trial of Malwarebytes, but I keep getting an error when attempting to install >> 

Setup. Runtime error. (At 97:137)

Windows 7 

Attempted to run as administrator in Safe Mode

Computer is infected with Cassiopesa

Help please 

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Hello and :welcome: :

We are not permitted to review scan logs or work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

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