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Malwarebytes crashes when trying to update or run scan - Windows 7 Home Premium


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Running Windows 7 Home Premium and Malwarebytes Home Premium. For the last month, any updates or scans I try to run causes a windows crash message and throws me out of malwarebytes. Scans get to the point of scanning files and then runs straight to the end and crashes.  Any ideas? I saw posts about uninstalling and reinstalling but not sure I have my license number still around so I can re-install.

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Running Windows 7 Home Premium and Malwarebytes Home Premium. For the last month, any updates or scans I try to run causes a windows crash message and throws me out of malwarebytes. Scans get to the point of scanning files and then runs straight to the end and crashes.  Any ideas? I saw posts about uninstalling and reinstalling but not sure I have my license number still around so I can re-install.

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Hello and Welcome to Malwarebytes :)

Let's try this first....

Please let us know how it goes.

Thank You,

Firefox

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