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No real time protection

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I have the previous Premium version which is supposed to update automatically.


Every time I open it (without any warning anywhere else) it says I have no real time protection.


I check it, it looks fine but when I look again a few minutes later it has gone back to no real time protection again.


There is also a fix it link on the page that does not work.


Would be glad of some help please.



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Hello mygoose:

Let's begin here:

  • Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
Please let us know the status of your issue in a reply to this thread.

Thank You.

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Let's start with some routine troubleshooting, please:

Late as 1PW beat me to it.

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