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Buffer Overrun Detected?!


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I have been getting this error message recently:

--------------------------------------------------

Microsoft Visual C++ runtime library

Buffer overrun detected!

Program:C:\WINDOWS\EXPLORER.EXE

A buffer overrun has been detected which has corrupted the programs internal state. The program can not safely continue execution and must now be terminated.

--------------------------------------------------

Here is my HiJack This log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 1:53:40 PM, on 6/13/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\TW9pcmE\command.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Opera\Opera.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Documents and Settings\David\Desktop\Virus Protection\HiJackThis_v2.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {4180B676-EAC6-44F1-AA60-8C6F8EA73895} - (no file)

O2 - BHO: (no name) - {49F4395F-7498-46C0-84A0-EAAFEDDCD23D} - C:\WINDOWS\system32\vturs.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\nnnkkli.dll

O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - (no file)

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\System32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab

O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...tupv2.0.0.9.cab?

O20 - Winlogon Notify: nnnkkli - C:\WINDOWS\SYSTEM32\nnnkkli.dll

O20 - Winlogon Notify: vturs - C:\WINDOWS\system32\vturs.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TW9pcmE\command.exe

O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)

O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 6166 bytes

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Please download VundoFix.exe to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.

In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

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Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.

  • Click the Scan for Vundo button.

  • Once it's done scanning, click the Remove Vundo button.

  • You will receive a prompt asking if you want to remove the files, click YES

  • Once you click yes, your desktop will go blank as it starts removing Vundo.

  • When completed, it will prompt that it will reboot your computer, click OK.

  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.

In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

VundoFix V6.5.0

Checking Java version...

Java version is 1.4.2.5

Old versions of java are exploitable and should be removed.

Java version is 1.4.2.6

Old versions of java are exploitable and should be removed.

Java version is 1.5.0.4

Old versions of java are exploitable and should be removed.

Scan started at 2:39:19 PM 6/13/2007

Listing files found while scanning....

C:\windows\system32\byxwwwu.dll

C:\windows\system32\nnnkkli.dll

C:\windows\system32\opnomml.dll

C:\WINDOWS\system32\srutv.bak1

C:\WINDOWS\system32\srutv.ini

C:\WINDOWS\system32\vturs.dll

Beginning removal...

Attempting to delete C:\windows\system32\byxwwwu.dll

C:\windows\system32\byxwwwu.dll Has been deleted!

Attempting to delete C:\windows\system32\nnnkkli.dll

C:\windows\system32\nnnkkli.dll Could not be deleted.

Attempting to delete C:\windows\system32\opnomml.dll

C:\windows\system32\opnomml.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\srutv.bak1

C:\WINDOWS\system32\srutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\srutv.ini

C:\WINDOWS\system32\srutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vturs.dll

C:\WINDOWS\system32\vturs.dll Has been deleted!

Performing Repairs to the registry.

Done!

VundoFix V6.5.0

Checking Java version...

Java version is 1.4.2.5

Old versions of java are exploitable and should be removed.

Java version is 1.4.2.6

Old versions of java are exploitable and should be removed.

Java version is 1.5.0.4

Old versions of java are exploitable and should be removed.

Scan started at 2:44:54 PM 6/13/2007

Listing files found while scanning....

C:\windows\system32\nnnkkli.dll

Beginning removal...

Attempting to delete C:\windows\system32\nnnkkli.dll

C:\windows\system32\nnnkkli.dll Has been deleted!

Performing Repairs to the registry.

Done!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 2:52:10 PM, on 6/13/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Opera\Opera.exe

C:\Documents and Settings\David\Desktop\Virus Protection\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1E603BAD-80E8-4A03-A7DD-D848957FBAA0} - C:\WINDOWS\system32\vturs.dll (file missing)

O2 - BHO: (no name) - {4180B676-EAC6-44F1-AA60-8C6F8EA73895} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\nnnkkli.dll (file missing)

O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - (no file)

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\System32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab

O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...tupv2.0.0.9.cab?

O20 - Winlogon Notify: nnnkkli - C:\WINDOWS\

O20 - Winlogon Notify: vturs - C:\WINDOWS\

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 5511 bytes

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Adobe Flash Player 9 ActiveX

Adobe Reader 7.0.9

AGEIA PhysX v7.05.06

AIM 6

AOL Uninstaller (Choose which Products to Remove)

Apple Software Update

AVG 7.5

Bejeweled Deluxe 1.862

Call of Duty

CCleaner (remove only)

DellSupport

DivX Content Uploader

DivX Web Player

Game Cam

GameSpot Download Manager

Google Toolbar for Internet Explorer

Google Updater

HijackThis 2.0.0

Hoyle Card Games 2007

iPod for Windows 2006-03-23

iTunes

Java SE Runtime Environment 6 Update 1

Macromedia Shockwave Player

Microsoft .NET Framework 2.0

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Home Publishing 2000

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office XP Professional

Microsoft User-Mode Driver Framework Feature Pack 1.0

Mozilla Firefox (2.0.0.4)

MSXML 4.0 SP2 (KB927978)

NVIDIA Drivers

OIN

OpenAL

Opera 9.21

Pure Networks Port Magic

QuickTime

RealPlayer Basic

RogueRemover 1.19

Safari

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 2.0 (KB922770)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows XP (KB929123)

Security Update for Windows XP (KB935839)

Security Update for Windows XP (KB935840)

Spybot - Search & Destroy 1.4

Star Wars ScreenThemes

System Requirements Lab

TeamSpeak 2 RC2

WebIQ Client Software

Windows Internet Explorer 7

WinZip

Wise Registry Cleaner 2.5

World In Conflict - Closed MP Beta

World of Warcraft

Xfire (remove only)

XoftSpySE

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First download AVG Anti-Spyware from HERE and save that file to your desktop.

This is a 30 day trial of the program

  1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  3. On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

[*]Under "Reports"

  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

  1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  5. If you have any infections you will prompted, then select "Apply all actions"
  6. Next select the "Reports" icon at the top.
  7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
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First download AVG Anti-Spyware from HERE and save that file to your desktop.

This is a 30 day trial of the program

  1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.

  2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.

  3. On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

[*]Under "Reports"

  • Select "Automatically generate report after every scan"

  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

  1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:

  2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.

  3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".

  4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.

    Once the scan is complete do the following:

  5. If you have any infections you will prompted, then select "Apply all actions"

  6. Next select the "Reports" icon at the top.

  7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).

  8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.

It didn't say there were any reports for some reason.

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It didn't say there were any reports for some reason.

I am getting reports now. It must have been because I was in safe mode.

Here is a new log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 2:27:19 PM, on 6/15/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Opera\Opera.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Documents and Settings\David\Desktop\Virus Protection\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - (no file)

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\System32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab

O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...tupv2.0.0.9.cab?

O20 - Winlogon Notify: nnnkkli - C:\WINDOWS\

O20 - Winlogon Notify: vturs - C:\WINDOWS\

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 5422 bytes

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Open Hijackthis and click scan. Then check mark the following entries

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - (no file)

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab

O20 - Winlogon Notify: nnnkkli - C:\WINDOWS\

O20 - Winlogon Notify: vturs - C:\WINDOWS\

Now close all open windows except Hijackthis and click fix checked

Then post a new Hijackthis log here in a reply.

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Open Hijackthis and click scan. Then check mark the following entries

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - (no file)

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab

O20 - Winlogon Notify: nnnkkli - C:\WINDOWS\

O20 - Winlogon Notify: vturs - C:\WINDOWS\

Now close all open windows except Hijackthis and click fix checked

Then post a new Hijackthis log here in a reply.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 11:56:03 PM, on 6/17/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\Grisoft\AVG7\avgw.exe

C:\Program Files\Opera\Opera.exe

C:\Documents and Settings\David\Desktop\Virus Protection\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-4102071358-4102051652-227671446-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Moira')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\System32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab

O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...tupv2.0.0.9.cab?

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 5344 bytes

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Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please go HERE to run Panda's ActiveScan

  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
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