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mbamservice.exe problem

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Hello and :welcome: :


EDIT: OOPS!  David beat me to it.  But feel free to post the requested logs here in this thread, if you wish.  We might be able to get you fixed up, while we wait for the Mod team to move this thread. ;)

We need a bit more information about your system, in order to better assist you.

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)




P.S. The forum staff will probably move this thread to a more suitable location, such as HERE. No worries, though. ;)

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Your system is an older one, running Windows XP (which is no longer supported by Microsoft), with only 1 GB of physical RAM.

So there will be limits to the number of modern software applications you will be able to run.

The logs also suggest that you are or have been recently infected, with some persistent damage (altered browser settings, failing services, etc.).

You might want to get some free, expert help with cleanup.

We are not permitted to conduct such work here in this particular section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.


A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

The helper can also assist with getting MBAM up and running -- depending on what MBAM is doing, e.g. scanning, it may need some RAM.

Your helper can also assist with setting mutual exclusions between MBAM and your Bitdefender AV (that *might* improve performance a wee bit).


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