lasha1995 Posted November 29, 2015 ID:1004115 Share Posted November 29, 2015 hello.i wanto to know why malwarebytes anti-malware premium usage 181mb of ram? Link to post Share on other sites More sharing options...
David H. Lipman Posted November 29, 2015 ID:1004116 Share Posted November 29, 2015 Malwarebytes' Anti-Malware ( MBAM ) for MS Windows product support is in Malwarebytes Anti-Malware Help Link to post Share on other sites More sharing options...
daledoc1 Posted November 29, 2015 ID:1004117 Share Posted November 29, 2015 Hello and : EDIT: OOPS! David beat me to it. But feel free to post the requested logs here in this thread, if you wish. We might be able to get you fixed up, while we wait for the Mod team to move this thread. ------------------------ We need a bit more information about your system, in order to better assist you.Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) Thanks, P.S. The forum staff will probably move this thread to a more suitable location, such as HERE. No worries, though. Link to post Share on other sites More sharing options...
lasha1995 Posted November 30, 2015 Author ID:1004266 Share Posted November 30, 2015 hello.i wanto to know why malwarebytes anti-malware premium usage 181mb of ram?FRST.txtAddition.txtCheckResults.txt Link to post Share on other sites More sharing options...
daledoc1 Posted November 30, 2015 ID:1004270 Share Posted November 30, 2015 Hello: Your system is an older one, running Windows XP (which is no longer supported by Microsoft), with only 1 GB of physical RAM.So there will be limits to the number of modern software applications you will be able to run.The logs also suggest that you are or have been recently infected, with some persistent damage (altered browser settings, failing services, etc.).You might want to get some free, expert help with cleanup.We are not permitted to conduct such work here in this particular section of the forum.Such work is conducted in a special forum area reserved for that purpose, or at the help desk.So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.The helper can also assist with getting MBAM up and running -- depending on what MBAM is doing, e.g. scanning, it may need some RAM.Your helper can also assist with setting mutual exclusions between MBAM and your Bitdefender AV (that *might* improve performance a wee bit).Thanks, Link to post Share on other sites More sharing options...
lasha1995 Posted November 30, 2015 Author ID:1004272 Share Posted November 30, 2015 okey.thanks :* Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 1, 2015 Root Admin ID:1004424 Share Posted December 1, 2015 I've moved to the proper forum. Please run the requested scans and post back the logs. Thank you Link to post Share on other sites More sharing options...
daledoc1 Posted December 1, 2015 ID:1004437 Share Posted December 1, 2015 Actually, the OP also has an identical, duplicate topic here: https://forums.malwarebytes.org/index.php?/topic/175549-mbamserviceexe-problem/ Based on the logs posted there, I suggested heading over to the malware removal section for a deeper look and cleanup. Perhaps these two threads can now be merged? Cheers! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 1, 2015 Root Admin ID:1004519 Share Posted December 1, 2015 Topics now merged. Thanks DD Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now