john2054 Posted November 28, 2015 ID:1003911 Share Posted November 28, 2015 My desktop has gone missing. Also my antivirus software, AVG, failed to pick up the culrit. I am in the middle of running RogueKiller, and i hope to be able to post the log, assuming this doesn't catch the virus. At which point hopefully someone on here will be able to tell me what to do, thanks! John. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted November 28, 2015 ID:1003950 Share Posted November 28, 2015 Hello, They call me TwinHeadedEagle around here, and I'll try to help your with your issue. Before we start please read and note the following:We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.Note that we may live in totally different time zones, what may cause some delays between answers.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding! The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. What is your operating system and architecture (32-bit or 64-bit)? Can you boot to safe mode? Link to post Share on other sites More sharing options...
john2054 Posted November 28, 2015 Author ID:1004012 Share Posted November 28, 2015 Hi Eagle, sadly i have some chess torrents on my pc which i'm not going to let go of. If it helps you, i generally try and buy the dvds if i like them, and for that reason i have about ten £20-£30 dvds on my shelves for this very reason, but nevertheless if you are going to have me arrested for having these torrents on my computer, i have to stop this conversation here. Thanks anyway. John R. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted November 28, 2015 ID:1004015 Share Posted November 28, 2015 This is not my rule, but rule of these forums. We cannot provide help for people that are obviously using pirated software or have pirated content. MalwareBytes can get into legal troubles for this. You can delete or move pirated content while working with me. Link to post Share on other sites More sharing options...
john2054 Posted November 28, 2015 Author ID:1004019 Share Posted November 28, 2015 It's okay Eagle. I can still access my destop via the folder on the bottom of the screen. It is clearly some kind of virus, but i don't want you to get in to trouble for the 'naughty' downloads i have on my machine, so i think i am best looking for a more 'open' source forum which is prepared to help, as opposed to one which is not. Can you at least point me in the direction of one of these? JR Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 5, 2015 Root Admin ID:1005238 Share Posted December 5, 2015 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts