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Update Server Msg.


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I have suddenly begun to get multiple pop-ups from Malwarebytes that say "Your databases are out of date" then a box "FIX NOW." When I click on it, it shows "Database Version V2015.11.17.07" with a box "UPDATE." When I click on it, I get a message that says "Unable to access update server." Is this a Windows problem, or an HP problem? I don't know how to fix it. When I posted a question, I was told to go to the Malwarebytes Forum. So here I am. Can anyone help me update the server?

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Hello acabuzzy and :welcome:

Let's begin here:

  • Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
Please let us know the status of your issue in a reply to this thread.

Thank You.

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