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Malwarebytes blocks everything from google - Outbound?


itioas
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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

I did note that you added the problem did not bother you anymore in your opening reply, is that not correct? if you still have issues continue as follows

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


 

Next,

 

dr_web_cureit_zpse80d87bf.jpg
Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page)

  • The file will be randomly named
  • Reboot to safe mode <<<<<------------ http://support.eset.com/kb2268/
  • Run Dr Web
  • Tick the I agree box and select continue
  • Click select objects for scanning


    drwebselect.JPG

  • Tick all boxes as shown
  • Click the wrench and select automatically apply actions to threats


    drwebfolders.JPG

  • Press start scan
  • The scan will now commence


    drwebscan.JPG

  • Once the scan has finished click open report <<<--- Do not miss this step


    drwebscancomplete.JPG

  • A notepad will open
  • Select File > Save as..
  • Save it to your desktop



This log will be excessive,  Please attach it to your next reply…
 

Next,

 

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt and Shortcut.txt under "Optional scan" Select scan, when done post the new logs....
 

Next,

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!


 

Let me see those logs...

 

Thank you,

 

Kevin..

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No I dont have the problem anymore but I want to be 100% sure :)

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 27/11/2015
Scan Time: 16:06
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.27.02
Rootkit Database: v2015.11.26.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Maxos

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 363594
Time Elapsed: 7 min, 57 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

cureit.log

FRST.txt

Addition.txt

RogueKiller.txt

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Thanks for the logs, do not see any obvious malware or infection. The block alert IP was to a loopback IP address, not really sure what is going on there. The service was google with Cyprus addendum

 

Bit of clean up with FRST, also will reset the Hosts file as it also has 4  loopback IP`s listed.....

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Post that log, also let me know if you have any remaining issues or concerns...

 

Thank you,

 

Kevin..

Fixlist.txt

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The service was google with Cyprus addendum

 

 

This affected others from Cyprus as well.  Although I had suggested posting in the Website Blocking forum, the person elected to use the MBAM removal tool, restart the computer and re-install MBAM, after which time the Malicious Website Protection stopped blocking http://www.google.com.cy/ and other .cy websites.  

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@Corrine I must have missed the part where MBAM removal tool was used and the reinstall, also what was the loopback IP all about?

 

Hello itioas,

 

I believe we are done here, run the following to clean up...

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:



  •    
  • Remove disinfection tools
       
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
       
  • Reset system settings



Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…
 

Next,

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin...  busy.gif
 

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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