Can't remove PUP.Optional.MySearchDial

[frasav84]

Hello everyone,

I've noticed that my browsers don't work properly. 

My Antivirus (ESET NOD32) doesn't find anything. So I've tried download Malwarebytes and I can't access to website (as to this forum).

I've reboot and start in safe mode; I've noticed that in safe mode browsers work properly: so I've downloaded malwarebytes and adware clean and both have found MySearchDial (see attached files). 

I delete it but I still have the same problem (I can't access hotmail, gmail, facebook don't work properly, etc.). If I scan again with malwarebytes, it doesn't find anything.

 

What can i do?

 

 

Thank you for your replies.

 

Francesco

Malware.txt

[daledoc1]

Hello and :

We are not permitted to review scan logs or work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning and cleanup.

Thanks,

[frasav84]

I'm sorry! Thank you!