Jump to content

Cannot connect to internet after using Malwarebytes


digitalchica

Recommended Posts

Hello There,

 

I just purchased and ran Malwarebytes last night and it did just what it said... it found and got rid of everything that was slowing down and annoying me, however, I am also not able to connect to the internet with Google Chrome or Torche.

 

Please assist me with getting things back up and running again!!!

 

Best Regards,

DIgital Chica

Link to post
Share on other sites

Hello and :welcome: :

 

Certain types of malware, and the removal thereof, can break networking/connectivity.

In nearly all cases, it can be repaired with a bit of expert help.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.