Jump to content

Malwarebytes will not load


Recommended Posts

I've tried everything in the FAQ to no avail.  This computer was given to me by a family member so I can video chat and email with my son and grandson who are moving out of state.  I guess there were illegal files. I'm not very literate with computers but I think I've deleted all those files.  My grandson said "peer to peer" was torent so I uninstalled that. Please bare with me for my ignorance.  I just want to be able to talk to my son/grandson.  If more stuff needs to be deleted, I'll be happy to do that.  Thank you all for any help you can provide.



Link to post
Share on other sites

  • Staff

Hello and welcome to the Malwarebytes forum.
Please do the following:

Download attached fixlist.txt file and save it to the Downloads folder.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.




NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.


Download AdwCleaner from here and save it to your desktop.

  • Run AdwCleaner
  • Click the "Options" menu heading on the menu bar and uncheck "Reset Winsock Settings"
  • Now select Scan
  • If items are found, please select the Cleaning button
  • Once done it will ask to reboot, allow the reboot
  • On reboot a log will be produced, please attach the content of the log to your next reply
Link to post
Share on other sites

  • 3 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.