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Possible Malware Infection - Blocked Inbound IP to svchost.exe and Outbound IP from chrome.exe

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I am worried that I may have a malware infection on my laptop. There were attempts by an unknown ip address to access svchost.exe and one attempt outbound from chrome.. I tried to follow instructions from other threads to see if anything came up but I would like to be completely sure that my laptop is not infected. I have attached the protection log from that day alongside the scan results from FarBar. Thank you.




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They call me TwinHeadedEagle around here, and I'll try to help your with your issue.




Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!




  warning.gif Rules and policies


We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

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Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
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Thanks for the reply, Twin Headed Eagle.


Here are the results: 

Zoek.exe v5.0.0.1 Updated 12-November-2015
Tool run by Owner on Sat 11/14/2015 at  3:05:16.75.
Microsoft Windows 7 Professional  6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Owner\Desktop\zoek.exe [scan all users] [script inserted] 
==== System Restore Info ======================
11/14/2015 3:06:28 AM Zoek.exe System Restore Point Created Successfully.
==== Empty Folders Check ======================
C:\PROGRA~3\Malwarebytes' Anti-Malware (portable) deleted successfully
C:\Users\Owner\AppData\Local\VirtualStore deleted successfully
==== Deleting CLSID Registry Keys ======================
==== Deleting CLSID Registry Values ======================
==== Deleting Services ======================
==== Batch Command(s) Run By Tool======================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
==== Deleting Files \ Folders ======================
C:\PROGRA~3\Malwarebytes' Anti-Malware (portable) not found
C:\Users\Owner\AppData\Roaming\Sublime Text 2 deleted
C:\PROGRA~3\Kingsoft deleted
C:\PROGRA~3\Package Cache deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
==== Firefox Extensions Registry ======================
"web2pdfextension@web2pdf.adobedotcom"="C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn" [11/06/2015 12:24 AM]
"{F74D5734-46F5-4B16-96F0-1E7FBF41B750}"="C:\Program Files (x86)\Lenovo\Password Manager\PWM Firefox Extension\2.0b12" [11/05/2015 09:55 PM]
==== Firefox Extensions ======================
ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\g3n974b3.default
- ThinkVantage Password Manager - C:\Program Files (x86)\Lenovo\Password Manager\PWM Firefox Extension\2.0b12
- Undetermined - %ProfilePath%\extensions\uBlock0@raymondhill.net.xpi
AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
==== Firefox Plugins ======================
==== Chromium Look ======================
Google Chrome Version: 46.0.2490.86
efaidnbmnnnibpcajpcglclefindmkaj - No path found[]
lpdfbkehegfmedglgemnhbnpmfmioggj - No path found[]
uBlock₀ - Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpalhdlnbpafiamejdnhcphjbkeiagm
ThinkVantage Password Manager - Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\lpdfbkehegfmedglgemnhbnpmfmioggj
==== Set IE to Default ======================
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
==== All HKLM and HKCU SearchScopes ======================
HKLM\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
HKLM\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKLM\Wow6432Node\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
HKLM\Wow6432Node\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
HKCU\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
HKCU\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66} - http://www.google.com/search?q={searchTerms}
HKCU\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02
HKCU\SearchScopes\{44177982-996D-4b79-B29F-5B60E13A5169} - http://www.baidu.com/s?wd={searchTerms}&tn=98012088_dg&ch=5&ie=utf-8
==== Deleting Registry Keys ======================
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype deleted successfully
==== Empty IE Cache ======================
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PX03G1RR will be deleted at reboot
==== Empty FireFox Cache ======================
C:\Users\Owner\AppData\Local\Mozilla\Firefox\Profiles\g3n974b3.default\cache2 emptied successfully
==== Empty Chrome Cache ======================
C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
==== Empty All Flash Cache ======================
No Flash Cache Found
==== Empty All Java Cache ======================
Java Cache cleared successfully
==== C:\zoek_backup content ======================
C:\zoek_backup (files=1605 folders=112 111691315 bytes)
==== Empty Temp Folders ======================
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Owner\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot
==== After Reboot ======================
==== Empty Temp Folders ======================
C:\Windows\Temp successfully emptied
C:\Users\Owner\AppData\Local\Temp successfully emptied
==== Empty Recycle Bin ======================
C:\$RECYCLE.BIN successfully emptied
==== Deleting Files / Folders ======================
"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\ib978D.tmp" deleted
"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\ib978E.tmp" deleted
"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\ib979F.tmp" deleted
"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\ib99A2.tmp" deleted
"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\ib9F10.tmp" deleted
"C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PX03G1RR" not found
==== EOF on Sat 11/14/2015 at  3:27:24.58 ======================
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  • 3 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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