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Run MBAM but can't get past Pre-Scan Ops task


Blazer66
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1, The main problem is that when I run MBAM, it stalls/hangs up in the Pre-Scan Operations (PSO) task.

 - MBAM previously worked fine and produced the report of findings.

 - Now it looks like it checks and installs updates, and starts the PSO task. But the PSO task doesn't end. It either hangs up after 1 1/2 hours or I kill it by powering down the laptop - the Pause Scan and Cancel buttons don't work. 

- Ran RKILL but didn't see anything there.

- Tried some of the alternatives (Safe Mode, Cameleon, ... but same result.

 

2. Other programs like Task Manager, AVG, and AVG PC Tuneup won't start. 

 

 

Thanks in advance for your help

 

Start of SCAN RESULTS - full results are attached

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:07-11-2015
Ran by Scott (administrator) on KIDS_LAPTOP (11-11-2015 20:35:11)
Running from E:\
Loaded Profiles: Scott (Available Profiles: Scott & Guest)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\HelpPane.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10134560 2010-03-23] (Realtek Semiconductor)
HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1808168 2009-06-18] (Synaptics Incorporated)
HKLM\...\Run: [Acer ePower Management] => C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe [860192 2010-02-05] (Acer Incorporated)
HKLM\...\Run: [COMODO Internet Security] => C:\Program Files\COMODO\COMODO Internet Security\cistray.exe [1427648 2015-08-10] (COMODO)
HKLM-x32\...\Run: [iAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284696 2009-12-23] (Intel Corporation)
HKLM-x32\...\Run: [LManager] => C:\Program Files (x86)\Launch Manager\LManager.exe [1300560 2010-03-03] (Dritek System Inc.)
HKLM-x32\...\Run: [OOTag] => C:\Program Files (x86)\eMachines\OOBEOffer\OOTag.exe [13856 2010-02-22] (Microsoft)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe [2569616 2015-10-04] ()
HKLM-x32\...\Run: [PrivDogService] => C:\Program Files (x86)\AdTrustMedia\PrivDog\2.2.0.14\trustedadssvc.exe [662184 2014-06-17] (AdTrustMedia)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\Av\avgui.exe [3826600 2015-10-29] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [CenturyLinkTouchPointAgent] => C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe [48616 2015-07-21] (CenturyLink Inc)
HKLM-x32\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguix.exe [1130408 2015-10-28] (AVG Technologies CZ, s.r.o.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\...\Run: [sUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [7935904 2015-10-30] (SUPERAntiSpyware)
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\...\MountPoints2: {11d1c285-12dc-11e5-a9ed-705ab6ed6275} - E:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\...\MountPoints2: {e073c314-02ec-11e5-aaea-705ab6ed6275} - E:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\System32\eMachines.scr
HKU\S-1-5-18\...\RunOnce: [sPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-12-26] (Microsoft Corporation)
IFEO\centurylinkinstaller.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\centurylinktouchpointagent.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\icloud.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\icloudweb.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\shellstreamsshortcut.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\totalsystemcare.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\uninst.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Hosts: 0.0.0.1 mssplus.mcafee.com
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 205.171.3.25
Tcpip\..\Interfaces\{107459C7-B5D0-495F-A8EE-E3368C1FB3D1}: [DhcpNameServer] 192.168.0.1 205.171.3.25
Tcpip\..\Interfaces\{A23860ED-02D2-43B7-B241-03AED0695C54}: [DhcpNameServer] 192.168.0.123

Internet Explorer:
==================
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://mysearch.avg.com/?cid=%7BEC8CCDDD-9C99-49B1-BA4B-744B0E2023EB%7D&mid=c8fc92975c9247d3b451a113f0098b86-ccbe8c740107154b04f7ca8c3c70117ec7a5c1ca〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-02-07%2019:09:09&v=18.9.0.231&pid=safeguard&sg=&sap=hp
HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=e527&r=27361213l205l04d4z1h5r4542r20s
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ACEW
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ACEW
SearchScopes: HKU\S-1-5-21-2211032015-3751181627-1635469974-1002 -> DefaultScope {8EEAC88A-079B-4b2c-80C1-7836F79EB40A} URL = hxxp://us.search.yahoo.com/search?p={searchTerms}&fr=chr-comodo
SearchScopes: HKU\S-1-5-21-2211032015-3751181627-1635469974-1002 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL =
SearchScopes: HKU\S-1-5-21-2211032015-3751181627-1635469974-1002 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKU\S-1-5-21-2211032015-3751181627-1635469974-1002 -> {8EEAC88A-079B-4b2c-80C1-7836F79EB40A} URL = hxxp://us.search.yahoo.com/search?p={searchTerms}&fr=chr-comodo
SearchScopes: HKU\S-1-5-21-2211032015-3751181627-1635469974-1002 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={EC8CCDDD-9C99-49B1-BA4B-744B0E2023EB}&mid=c8fc92975c9247d3b451a113f0098b86-ccbe8c740107154b04f7ca8c3c70117ec7a5c1ca〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-02-07 19:09:09&v=18.9.0.231&pid=safeguard&sg=&sap=dsp&q={searchTerms}
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: PrivDog Extension -> {FB16E5C3-A9E2-47A2-8EFC-319E775E62CC} -> C:\Program Files\AdTrustMedia\PrivDog\2.2.0.14\trustedads.dll [2014-06-17] (AdTrustMedia)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27] (Adobe Systems Incorporated)
BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_65\bin\ssv.dll [2015-10-28] (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_65\bin\jp2ssv.dll [2015-10-28] (Oracle Corporation)
BHO-x32: PrivDog Extension -> {FB16E5C3-A9E2-47A2-8EFC-319E775E62CC} -> C:\Program Files (x86)\AdTrustMedia\PrivDog\2.2.0.14\trustedads.dll [2014-06-17] (AdTrustMedia)
Toolbar: HKLM-x32 - No Name - {95B7759C-8C7F-4BF1-B163-73684A933233} -  No File
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.9.0\ViProtocol.dll [2015-10-04] (AVG Secure Search)

FireFox:
========
FF ProfilePath: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\7q5gvxnt.default
FF DefaultSearchEngine: AVG Secure Search
FF SelectedSearchEngine: AVG Secure Search
FF Homepage: hxxps://mysearch.avg.com?cid={EC8CCDDD-9C99-49B1-BA4B-744B0E2023EB}&mid=c8fc92975c9247d3b451a113f0098b86-ccbe8c740107154b04f7ca8c3c70117ec7a5c1ca〈=en&ds=AVG&coid=avgtbavg&cmpid=0415tb&pr=fr&d=2014-02-07 19:09:09&v=18.7.0.147&pid=safeguard&sg=&sap=hp
FF Keyword.URL:
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_19_0_0_226.dll [2015-10-16] ()
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_19_0_0_226.dll [2015-10-16] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-02-21] ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.9.0\\npsitesafety.dll [No File]
FF Plugin-x32: @java.com/DTPlugin,version=11.65.2 -> C:\Program Files (x86)\Java\jre1.8.0_65\bin\dtplugin\npDeployJava1.dll [2015-10-28] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.65.2 -> C:\Program Files (x86)\Java\jre1.8.0_65\bin\plugin2\npjp2.dll [2015-10-28] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2013-02-05] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-15] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-15] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.2 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2013-12-08] (VideoLAN)
FF Plugin HKU\S-1-5-21-2211032015-3751181627-1635469974-1002: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Scott\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-06-10] (Unity Technologies ApS)
FF SearchPlugin: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\7q5gvxnt.default\searchplugins\avg-secure-search.xml [2015-07-25]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\safeguard-secure-search.xml [2015-10-04]
FF Extension: WOT - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\7q5gvxnt.default\Extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2015-08-24]
FF Extension: Download Status Bar - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\7q5gvxnt.default\Extensions\{6c28e999-e900-4635-a39d-b1ec90ba0c0f}.xpi [2015-05-29]
FF Extension: Adblock Plus - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\7q5gvxnt.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2015-10-17]
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\18.9.0.231 => not found

Chrome:
=======
CHR HomePage: Default -> hxxps://mysearch.avg.com?cid={EC8CCDDD-9C99-49B1-BA4B-744B0E2023EB}&mid=c8fc92975c9247d3b451a113f0098b86-ccbe8c740107154b04f7ca8c3c70117ec7a5c1ca〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-02-07 19:09:09&v=18.1.9.799&pid=safeguard&sg=&sap=hp
CHR StartupUrls: Default -> "hxxps://mysearch.avg.com?cid={EC8CCDDD-9C99-49B1-BA4B-744B0E2023EB}&mid=c8fc92975c9247d3b451a113f0098b86-ccbe8c740107154b04f7ca8c3c70117ec7a5c1ca〈=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-02-07 19:09:09&v=18.1.9.799&pid=safeguard&sg=&sap=hp"
CHR Profile: C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-04]
CHR Extension: (PrivDog) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\cmaiofennmphjldldcpphcechfnnohja [2014-10-02] [updateUrl: hxxp://privdog.com/updates/1123/googlechrome/update.xml] <==== ATTENTION
CHR Extension: (Google Search) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-28]
CHR Extension: (AVG SafeGuard toolbar) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof [2014-08-28]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Scott\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-07-28]
CHR HKU\S-1-5-21-2211032015-3751181627-1635469974-1002\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [cmaiofennmphjldldcpphcechfnnohja] - C:\Users\Scott\AppData\Local\AdTrustMedia\PrivDog\PrivDog_chrome.crx [2014-05-14]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [172344 2015-10-30] (SUPERAntiSpyware.com)
S3 AvgAMPS; C:\Program Files (x86)\AVG\Av\avgamps.exe [595376 2015-10-29] (AVG Technologies CZ, s.r.o.)
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\Av\avgidsagent.exe [3815648 2015-10-29] (AVG Technologies CZ, s.r.o.)
S2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1046952 2015-10-28] (AVG Technologies CZ, s.r.o.)
S2 avgwd; C:\Program Files (x86)\AVG\Av\avgwdsvcx.exe [579776 2015-10-29] (AVG Technologies CZ, s.r.o.)
S2 cmdAgent; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [5542472 2015-09-07] (COMODO)
S3 cmdvirth; C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe [2265792 2015-08-10] (COMODO)
S2 ePowerSvc; C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [865824 2010-02-05] (Acer Incorporated)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-03] (Macrovision Corporation) [File not signed]
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.11.149\McCHSvc.exe [289256 2015-08-10] (McAfee, Inc.)
S2 ss_conn_service; C:\Program Files\SAMSUNG\USB Drivers\25_escape\conn\ss_conn_service.exe [743688 2015-05-28] (DEVGURU Co., LTD.)
S2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [4368808 2015-10-28] (AVG Technologies CZ, s.r.o.)
S2 Updater Service; C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [243232 2010-01-28] (Acer Group)
S2 vToolbarUpdater18.9.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.9.0\ToolbarUpdater.exe [1862032 2015-10-04] (AVG Secure Search)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

 

 

 

Addition.txt

FRST.txt

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  • Staff

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


Why are you running FRST from Safe Mode?


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  • 4 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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