Unable to Activate MBAM Premium

[capair45]

Windows 10 x 64, MBAM Premium License (valid/current), Kaspersky Internet Security 2016.

 

Computer date and time are correct.

 

Internet connection is fine.

 

This thread describes the issue I am having:  https://forums.malwarebytes.org/index.php?/topic/174773-you-must-be-connected-to-the-internet-to-activate-your-malwarebytes-anti-malware-premium-license/

 

I performed a clean install of MBAM and followed all the steps required as suggested in the forum for a clean install.  The installation completes, MBAM performs an update, I select the ACTIVATE button, paste my valid code into the box, and receive the message shown in the screenshot. 

 

Open to any suggestions.

 

[capair45]

Well, I can't explain how this heppened.  Even though I was unable to activate, I started a threat scan as MBAM indicated one had not been done yet.  While the scan was in progress, I left the computer for a couple hours.  Came back and the application had activated.  All normal now.

[Firefox]

Well glad you got it all sorted out, when you get a chance reboot the computer and make sure all is still fine.

[capair45]

Rebooted just now and still good.  Premium version  is still activated and in system tray!

[Firefox]

Great glad to hear it.

 

Should you encounter other issues don't hesitate to ask.