My programs are missing?

[Ahal1305]

I used malware bytes for the first time today to get rid of Dynamo combo ads. After restart, a lot of my programs are missing. Google Chrome, Netflix etc., and even music files? How do I restore these? What happened? What do I do?

[1PW]

Hello Ahal1305 and

 

When MBAM takes action on those items considered malware, you may find those quarantined items by:

• Opening the MBAM Graphical User Interface (GUI).
• Single left-click "History".
• Single left-click "Quarantine".
• From the quarantine list, you may tick those items you wish to restore.
• Single left-click "Restore" to return the ticked items to their original location.

If the items restored are indeed infected, they would still need to be resolved:

 

You may then wish to open a topic in Malware Removal Help, for further professional assistance.

 

Thank you.

[Firefox]

Hello and Welcome!

Just to add, Malwarebytes will not remove programs such as Chrome and Netflix....

Can you export to a text file, your last scan log where these items were detected so we can see what was removed?

Scan logs are located under C:\ProgramData\Malwarebytes Anti-Malware\Logs

You can export them from MBAM as well, by going to the History Tab then Applications Logs

From there click on the scan log, and click on Export then to text file.