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malwarebytes malicious website protection won't enable


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Yesterday, everything was fine.

This morning, MBAM showed "Your system is not fully protected"

Malicious website protection is disabled.

Clicking on Enable turns it on for about 1 second.

 

Last night, the database updated to:

 

Update, 11/4/2015 3:23:28 AM, SYSTEM, HPA1450N, Scheduler, Malware Database, 2015.11.4.2, 2015.11.4.3,

 

In the past, this bug has occasionally been present in new database updates, and rectified in a subsequent update.

Is this the case again?

 

 

I'm now performing a full scan... we'll see what it turns up.

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I have the latest update and I am not seeing this issue...

Try rebooting your computer to see if it fixes the issues... otherwise lets get some logs ...

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

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  • 2 weeks later...

I am experiencing the same issue - I click on the 'fix' button, it turns on for a second, then straight off again. I have run the MBAR rootkit programme and there are not issues, noting comes up when I run Malwarebytes or do a virus scan. It just won't turn on and stay on.

 

There's an old thread I read through with lots of technical suggestions, most of which are beyond me... but they didn't seem to fix the problem anyway.

 

If this is happening to several people, it needs to be looked into!

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I am experiencing the same issue - I click on the 'fix' button, it turns on for a second, then straight off again. I have run the MBAR rootkit programme and there are not issues, noting comes up when I run Malwarebytes or do a virus scan. It just won't turn on and stay on.

 

There's an old thread I read through with lots of technical suggestions, most of which are beyond me... but they didn't seem to fix the problem anyway.

 

If this is happening to several people, it needs to be looked into!

Hi, and :welcome: , Uzume13:

Sorry to hear you are having issues.

Each computer is unique.

Problems that sound "the same" most often are not.

The same is true for solutions.

They most often need to be individualized.

It is less confusing for everyone if we try to stick to "one user per topic".

Please start a NEW, SEPARATE topic using the Start New Topic button. (where we can help you in your own topic)

The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,

Firefox

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I have the latest update and I am not seeing this issue...

Try rebooting your computer to see if it fixes the issues... otherwise lets get some logs ...

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

 

Everything was working fine after reboot.

Thanks.

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