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So a while ago I downloaded an unwanted file and it gave me a few viruses one of which changed my homepage and search engine of Google Chrome to Protectio. The rest of the viruses have been dealt with, but even after reinstalling chrome, removing protectio from my Chrome, removing it multiple times using Malwarebytes, and a few other trivial processes that I hoped might work Protectio comes back every time I use/reinstall Google Chrome. I really prefer Google Chrome to any other browsers so I would really like to get this to work. Thanks in advance!

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Hello sacmigl and :welcome::

From your description, you are likely describing a persistent browser hijack infection and malware removal actions are not permitted in this sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also attach both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic. Please do not tick, nor untick, any pre-configured FRST categories.

Thank you.

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