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Suspected Adware and other problems - Can't Remove


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Hello,

I'm infected with several viruses, (using Avast free antivirus to scan), but one virus (Win32:SupTap-O [adw]) kept reappearing after my afterward rescans. So I downloaded Malwarebytes, ran it and after that rescanning on both softwares didn't yield any threat any more. I thought problem was solved, but when I was browsing by Chrome, some random ad site reappeared again at random clicks, just like some user with adware issues had described on this forum. Please help me on this, it has been very frustrating for a few hours. 
Addtionally, my computer has been very slow lately, which I thought was due to failure of the hard drive, turns out it is virus all along. Also sometimes when i'm typing the cursor just jumps around randomly, and taskbars and windows would freeze at random with only logging off then on again solving the glitch. I think this is also due to the viruses, but I'm not sure. So how do I remove the aforementioned virus and other problems?
Many thanks in advance.
I attached the log file from FRST, as instructed by the pinned post and the screen cap of my first avast scan

Addition_04-11-2015_03-43-05.txt

FRST_04-11-2015_03-43-05.txt

post-194854-0-97544600-1446601190_thumb.

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Hello and welcome,

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Next,

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

Next,

 

dr_web_cureit_zpse80d87bf.jpg
Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page)

  • The file will be randomly named
  • Reboot to safe mode
  • Run Dr Web
  • Tick the I agree box and select continue
  • Click select objects for scanning

    drwebselect.JPG
  • Tick all boxes as shown
  • Click the wrench and select automatically apply actions to threats

    drwebfolders.JPG
  • Press start scan
  • The scan will now commence

    drwebscan.JPG
  • Once the scan has finished click open report <<<--- Do not miss this step

    drwebscancomplete.JPG
  • A notepad will open
  • Select File > Save as..
  • Save it to your desktop



This log will be excessive,  Attach it to your next reply…
 

Next,

 

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt and Shortcut.txt under "Optional scan" Select scan, when done post the new logs....

 

Let me see those logs,

 

Thank you,

 

Kevin.
 

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Other members who need assistance please start your own topic in a new thread. Thanks!

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