vespesian Posted November 3, 2015 ID:999530 Share Posted November 3, 2015 Hi - I'm trying to update my anti-exploit subscription, but the update page which is linked in my email subscription renewal reminder doesn't seem to work; if I try to use use the Paypal option, and press "next"...nothing happens and I'm just brought to some "thank you" screen. If I try to use the credit card option, I enter my details, and press "next"...nothing happens, and I'm brought to the same "thank you". I haven't back from support whom I wrote to yesterday. I would like to get this cleared up - as my subscription ends tomorrow (Nov.4). Would it just be easier to buy a new license? Do I then have to uninstall and reinstall AE all over again? Thx for your help. Link to post Share on other sites More sharing options...
Staff pbust Posted November 4, 2015 Staff ID:999584 Share Posted November 4, 2015 Welcome to the forum and thanks for posting vespesian. I will report your findings to our Marketing Department. In the meantime feel free to continue using MBAE as it has a grace period even if the license is expired. PS: Moving this to the Questions sub-forum. Link to post Share on other sites More sharing options...
vespesian Posted November 4, 2015 Author ID:999613 Share Posted November 4, 2015 Thank you! Link to post Share on other sites More sharing options...
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