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Missing DNSAPI.dll error trying to open Malwarebytes


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Hello,

 

I encountered some sort of malware/virus, I restarted my computer in safe mode and ran several scans with Malwarebytes and Windows Defender - it appears that I have cleaned off several - including the Trojan:WIN32/Patched.AP...

 

I have done several scans now and everything looks ok but I can no longer connect to the Internet with IE or Firefox and when I attempt to open Malwarebytes it tells me DNSAPI.dll is missing.

 

I am on Windows 8.1, any help is appreciated.

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Hello and Welcome to Malwarebytes

You may still have leftovers that need to be dealt with...

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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Hello,

 

I encountered some sort of malware/virus, I restarted my computer in safe mode and ran several scans with Malwarebytes and Windows Defender - it appears that I have cleaned off several - including the Trojan:WIN32/Patched.AP...

I have done several scans now and everything looks ok but I can no longer connect to the Internet with IE or Firefox and when I attempt to open Malwarebytes it tells me DNSAPI.dll is missing.

 

This is exactly what I have on my laptop with Windows 7 which I wrote about in a Malwarebytes and Windows 10 thread this morning, Please direct me to further comments if there are any,

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Hi, @Weston:
 
 

This is exactly what I have on my laptop with Windows 7 which I wrote about in a Malwarebytes and Windows 10 thread this morning, Please direct me to further comments if there are any,

 
It looks as if you have your own forum thread here: https://forums.malwarebytes.org/index.php?/topic/174813-issues-on-a-windows-10-weston/ :)
 
As per the replies here and here in that other thread, we respectfully suggest that you might want to seek free, expert help in the malware removal section of the forum.
(We cannot work on possibly infected computers here in this particular section.)
 
So, we suggest:

  • First, please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
    It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
  • Then, please start a new, separate post in the malware removal section of the forum (or log a ticket at the Help Desk). A helper will guide you though scanning, cleanup and repair.  (Please do not post in a thread started by another member.)

Thank you very much,

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