Jump to content

I have deleted infected objects but need assurance


egghead
 Share

Recommended Posts

Hi,

 

recently i had been having trouble with adobe flash player and was trying every which way to get it working including disabling antivirus and whilst i did this i installed a new browser 360, and it came with some infected files that are not cleaned,

 

my reasons for being here is to see if my laptop is now free from hidden infections and if my adobe flash is being compromised by something,

 

adobe is still being blocked on chrome but works on 360 browser, and on chrome it says its disabled and to click for info but i then go to plug ins and theres no sign of flash players even tho theyre installed/reinstalled and then some,

 

id much appreciate any help, 

 

cheers.

 

Iv had to attach files as copying them was becoming difficult with multi tabs/tasking

1Addition.txt

1FRST.txt

Link to post
Share on other sites

Hi,

 

recently i had been having trouble with adobe flash player and was trying every which way to get it working including disabling antivirus and whilst i did this i installed a new browser 360, and it came with some infected files that are now cleaned,

 

my reasons for being here is to see if my laptop is now free from hidden infections and if my adobe flash is being compromised by something,

 

adobe is still being blocked on chrome but works on 360 browser, and on chrome it says its disabled and to click for info but i then go to plug ins and theres no sign of flash players even tho theyre installed/reinstalled and then some,

 

id much appreciate any help, 

 

cheers.

 

Iv had to attach files as copying them was becoming difficult with multi tabs/tasking

Link to post
Share on other sites

  • Staff

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
Link to post
Share on other sites

  • Staff

Very good. How is your PC behaving now?
 
 
FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please upload them into your next reply.

Link to post
Share on other sites

Tbh just the same as before(prior to coming here) im sure with all the scans and removal and clearing of caches its performing better but im still not able to see adobe flash player etc register in the plu ins section, and when i go to download latest flash it saying i already have it but its disabled, and i cant for the life of me find where to enable it because the normal route of plug ins and a simple click on "enable" isnt available to me because its simply not in plugins in, all i have in plug ins is chromium viewer,

 comodo dragon im using,

 

as im writing this i loaded chrome and ran the site and extention im after and its working on chrome, and flash is showing there, so ye thats 3/4 the bttle, thing is i favored comodo browser and i cant enable flash there or get it to mount on plug ins, any ideas?

 

cheers

Link to post
Share on other sites

yep tried all the obvious stuff like re-installing, the problem arose out of the blue, i was using comodo as normal and then suddenly i couldnt get from it the normal use of the browser, whay cant i get adobe to show up in plug ins like it used to automatically, as normally it should

Link to post
Share on other sites

  • Staff

Uninstall Chrome

Export your bookmarks

https://support.google.com/chrome/answer/96816?hl=en

Close all Chrome windows and tabs.

Go to the Start menu > Control Panel.

Click Programs and Features.

Double-click Google Chrome.

Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.

Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google

Download Chrome

https://www.google.com/intl/en/chrome/browser/desktop/

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.