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Disk Usage Spikes up to 100% at Random even though Task Manager shows 0MB/s throughout


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Hi

 

Acronis and Disks Management says that the disks are healthy and a sfc scan revealed no corruption

 

svchost.exe, "System", MsMpEng.exe, and ExpressCache.exe are the highest in the I/O read/write bytes columns in Task Manager (not sure what that means)

 

Ran MWB but nothing turned up

 

Appreciate any help, thanks

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Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.

Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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Yes, there are some problems with your hard drive:

 

Error: (10/25/2015 10:19:18 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (10/25/2015 08:30:01 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (10/25/2015 08:07:12 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (10/25/2015 07:59:28 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
 
Can you check cables and clean the dust around?
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It means your hard drive is malfunctioning. Let's see what we can do here:

2eyjdoj.png Check Disk

  • Press the WindowsKey.png + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • chkdsk C: /r
  • You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
  • All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.
Check Disk report:
  • Press the WindowsKey.png + R on your keyboard at the same time. Type eventvwr and click OK.
  • In the left panel, expand Windows Logs and then click on Application.
  • Now, on the right side, click on Filter Current Log.
  • Under Event Sources, check only Wininit and click OK.
  • Now you'll be presented with one or multiple Wininit logs.
  • Click on an entry corresponding to the date and time of the disk check.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
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Log Name:      Application

Source:        Microsoft-Windows-Wininit

Date:          2015-10-27 5:05:24 AM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Asus

Description:

 

 

Checking file system on C:

The type of the file system is NTFS.

Volume label is OS.

 

A disk check has been scheduled.

Windows will now check the disk.                         

 

Stage 1: Examining basic file system structure ...

  483328 file records processed.                                                        

 

File verification completed.

  11800 large file records processed.                                   

 

  0 bad file records processed.                                     

 

 

Stage 2: Examining file name linkage ...

  659334 index entries processed.                                                       

 

Index verification completed.

  0 unindexed files scanned.                                        

 

  0 unindexed files recovered.                                      

 

 

Stage 3: Examining security descriptors ...

Cleaning up 747 unused index entries from index $SII of file 0x9.

Cleaning up 747 unused index entries from index $SDH of file 0x9.

Cleaning up 747 unused security descriptors.

Security descriptor verification completed.

  88004 data files processed.                                           

 

CHKDSK is verifying Usn Journal...

  41007072 USN bytes processed.                                                           

 

Usn Journal verification completed.

 

Stage 4: Looking for bad clusters in user file data ...

  483312 files processed.                                                               

 

File data verification completed.

 

Stage 5: Looking for bad, free clusters ...

  41637728 free clusters processed.                                                       

 

Free space verification is complete.

 

Windows has made corrections to the file system.

No further action is required.

 

 390243327 KB total disk space.

 222922756 KB in 218128 files.

    163616 KB in 88005 indexes.

        24 KB in bad sectors.

    606019 KB in use by the system.

     65536 KB occupied by the log file.

 166550912 KB available on disk.

 

      4096 bytes in each allocation unit.

  97560831 total allocation units on disk.

  41637728 allocation units available on disk.

 

Internal Info:

00 60 07 00 df ab 04 00 c5 4f 08 00 00 00 00 00  .`.......O......

f2 04 00 00 4a 00 00 00 00 00 00 00 00 00 00 00  ....J...........

 

Windows has finished checking your disk.

Please wait while your computer restarts.

 

Event Xml:


  <System>

    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />

    <EventID Qualifiers="16384">1001</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-10-27T12:05:24.000000000Z" />

    <EventRecordID>162847</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Asus</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

 

Checking file system on C:

The type of the file system is NTFS.

Volume label is OS.

 

A disk check has been scheduled.

Windows will now check the disk.                         

 

Stage 1: Examining basic file system structure ...

  483328 file records processed.                                                        

 

File verification completed.

  11800 large file records processed.                                   

 

  0 bad file records processed.                                     

 

 

Stage 2: Examining file name linkage ...

  659334 index entries processed.                                                       

 

Index verification completed.

  0 unindexed files scanned.                                        

 

  0 unindexed files recovered.                                      

 

 

Stage 3: Examining security descriptors ...

Cleaning up 747 unused index entries from index $SII of file 0x9.

Cleaning up 747 unused index entries from index $SDH of file 0x9.

Cleaning up 747 unused security descriptors.

Security descriptor verification completed.

  88004 data files processed.                                           

 

CHKDSK is verifying Usn Journal...

  41007072 USN bytes processed.                                                           

 

Usn Journal verification completed.

 

Stage 4: Looking for bad clusters in user file data ...

  483312 files processed.                                                               

 

File data verification completed.

 

Stage 5: Looking for bad, free clusters ...

  41637728 free clusters processed.                                                       

 

Free space verification is complete.

 

Windows has made corrections to the file system.

No further action is required.

 

 390243327 KB total disk space.

 222922756 KB in 218128 files.

    163616 KB in 88005 indexes.

        24 KB in bad sectors.

    606019 KB in use by the system.

     65536 KB occupied by the log file.

 166550912 KB available on disk.

 

      4096 bytes in each allocation unit.

  97560831 total allocation units on disk.

  41637728 allocation units available on disk.

 

Internal Info:

00 60 07 00 df ab 04 00 c5 4f 08 00 00 00 00 00  .`.......O......

f2 04 00 00 4a 00 00 00 00 00 00 00 00 00 00 00  ....J...........

 

Windows has finished checking your disk.

Please wait while your computer restarts.

</Data>

  </EventData>

</Event>

 

 

Thanks

Should i still clean the laptop with compressed air or something? Also there's a bunch of warnings and errors under "System"

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FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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