[SOLVED] Can't run Firefox if MBAE is activated

[unknownguy]

I remember that Kaspersky had some problems with malwarebytes. Maybe it's that again, or I'm very unlucky. I can run Firefox when MBAE are disabled. But not if I activate it.

​

[daledoc1]

Hi:

 

Until @pbust has a chance to reply....

 

 

...it would help to know a bit more information (e.g. what version of MBAE are you running now, what version of Windows, what version of KIS/KAV/KTS)?

 

If you have not already done so, you might want to try the current BETA build, 1.08.1.1039.

More information in this post: https://forums.malwarebytes.org/index.php?/topic/172363-mbae-108-beta-preview/#entry987248

Download link: https://malwarebytes.box.com/s/7iaecvyn12o7pgzks521fve7bjqsqdvo

 

If that doesn't explain or resolve your issue, then it would probably speed things up to tell us a bit more about the system.

To do so, you might want to read THIS PINNED TOPIC and then post back with the requested logs (the MBAE logs and both FRST logs) attached to your next reply here in this thread.

 

Thanks,

[unknownguy]

OS: Windows 8.1 64bit

KIS: 16.0.0.614©

MBAE: 1.08.1.1023

[unknownguy]

I downloaded the beta version. And now does everything work again. Thanks

[daledoc1]

Thanks for the information.

Yes, there was a recent KIS/KAV update that brought back the compatibility issue.

But that was fixed.

 

So, if you have not already done so, you might want to try the current BETA build, 1.08.1.1039.

More information in this post: https://forums.malwa...ew/#entry987248

Download link: https://malwarebytes...521fve7bjqsqdvo

 

If that doesn't explain or resolve your issue, then it would probably speed things up to tell us a bit more about the system.

To do so, you might want to read THIS PINNED TOPIC and then post back with the requested logs (the MBAE logs and both FRST logs) attached to your next reply here in this thread.

 

Thanks again,

[daledoc1]

We were posting at the same time and our replies "crossed".

 

I'm glad the current beta build resolved your issue.

 

Thanks for letting us know,