Running MBAM in the Window Safe Mode Enviroment

[FlusteredUser101]

I have a computer that is seriously in need of help. I can run it in safe mode without much trouble. I want to download MBAM to a thumb drive with the current database from a good computer and then run it from the thumbdrive on the broken computer running in safe mode.

[Firefox]

Hello and Welcome!

Although its normally recommended to run Malwarebytes in Normal mode on the computer that is infected, sometimes that's not possible.

I myself have ran it in Safe Mode with Networking, that way Malwarebytes is able to download the latest database. If you do decide to run it this way, after it performs a cleanup, I would boot to normal mode and run another scan to make sure nothing was left behind.

That being said, removing malware can be hard to do and sometimes the removal of the malware my break things. It may be best to seek help from one of our experts for one on one help with the clean up process.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you