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Help with possible infection


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Dear MWB staff & experts,

 

I'd appreciate getting help from you all for a Dell Inspiron M5040, Windows 7, MWB Free rev 2.2.0.1024. MWB is the only thing I can get to run, but even in Safe Mode w/ or w/out networking. Symptoms of this bug are:

 

1. Any click on anything is a grueling length of time, Safe Mode or not.

2. Was able to run Windows advanced repair options>Startup Repair, which helped for a moment, but still won't load everything in system tray. Every other time, boots to black screen after Windows login.

3. Programs run, but aren't seen (esp. Avira & MWB).

4. MS-DOS commands return to root of C: no matter what you type.

5. Can connect to the web, but network connections aren't visible in system tray...only getting into Networking via Control Panel.

6. Cannot pull up IE, so cannot browse web as it's the only browser.

 

Tried Avira Free, loading off of CD, got it to install, but it fails w/ an error. MWB loaded off of CD, appears to update as red triangle goes away in systray, & will run but hangs in Pre-Scan, much like this original poster.

 

Greatly appreciate your help!

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