Migrating from Malwarebytes Enterprise to Malwarebytes for Business

[bub9001]

Need some help here, I have had zero success with phone calls or support requests to Malwarebytes.

 

We are currently managing two Malwarebytes Enterprise servers and need Malwarebytes up to date for Windows 10 deployments. I have noticed that the Enterprise version hasn't been updated in sometime. I even had support persons telling me that a new version is comeing. But I haven't seen any update to Enterprise. Did I miss something? Malwarebytes Buisness is getting updated and Enterprise is left flapping in the wind.

 

Anyways the reason for the post is to get some answers that the support people either are out on vaction or just don't want to talk to me?

 

What is the migration steps to go from Enterprise to Business?

 

Is this a good idea with two servers with 500+ clients each?

 

Will Enterprise get Windows 10 compatiablity?

 

Thanks in Advance

[Lazz]

Hi bub9001,

 

You are entitled to Management Console updates.  The name has changed, but you are still able to update.  

 

Additionally, our latest client version, 1.80.0.1010, is compatible with Windows 10.  This is included in the latest Management Console version as well.

 

Could you PM me your e-mail address or any ticket numbers you may have so I can check on your support requests, as well as assist you with upgrading?